Lead the Guest Experience: Senior Hospitality Leader in Sutton Coldfield
Lead the Guest Experience: Senior Hospitality Leader

Lead the Guest Experience: Senior Hospitality Leader in Sutton Coldfield

Sutton Coldfield Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front of house team and enhance guest experiences in our vibrant pubs.
  • Company: Local hospitality company in Sutton with a focus on integrity and respect.
  • Benefits: Supportive work environment, career growth opportunities, and staff development.
  • Why this job: Join a passionate team and make a real difference in guest satisfaction.
  • Qualifications: Strong background in hospitality and a drive to improve sales.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

A local hospitality company in Sutton is seeking a passionate supervisor to assist in the daily operations of their pubs. The role involves supporting general and assistant managers, leading the front of house team, and ensuring exceptional guest experiences.

The ideal candidate will have a strong background in hospitality, with a drive to improve sales and support staff development. Join a supportive environment that values integrity and respect, with opportunities for career growth.

Lead the Guest Experience: Senior Hospitality Leader in Sutton Coldfield employer: Portobello Brewery

Join a dynamic local hospitality company in Sutton that prioritises exceptional guest experiences and employee development. With a strong emphasis on integrity and respect, this supportive environment offers numerous opportunities for career advancement, making it an excellent employer for those passionate about the hospitality industry.
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Contact Detail:

Portobello Brewery Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead the Guest Experience: Senior Hospitality Leader in Sutton Coldfield

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in or know about the company you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.

✨Tip Number 2

Show off your personality! When you get the chance for an interview, let your passion for guest experience shine through. Share stories of how you've turned a tough situation into a memorable one for guests – it’s all about those real-life examples!

✨Tip Number 3

Research the company culture! Before any interviews, dive into what makes this local hospitality company tick. Understanding their values will help you align your answers and show them you’re not just another candidate, but the perfect fit for their team.

✨Tip Number 4

Apply through our website! We make it super easy for you to showcase your skills and passion. Plus, it shows you’re serious about joining the team and helps us keep track of your application better.

We think you need these skills to ace Lead the Guest Experience: Senior Hospitality Leader in Sutton Coldfield

Leadership Skills
Customer Service Excellence
Sales Improvement Strategies
Staff Development
Operational Management
Team Coordination
Problem-Solving Skills
Communication Skills
Hospitality Industry Knowledge
Integrity
Respect for Diversity
Career Growth Orientation

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional guest experiences and how you've made a difference in previous roles.

Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your relevant skills and experiences that align with the job description, especially your background in leading teams and improving sales.

Be Authentic: We want to get to know the real you! Don’t be afraid to show your personality in your application. Share your unique approach to hospitality and how you foster a supportive environment for your team.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Portobello Brewery

✨Know Your Hospitality Stuff

Make sure you brush up on your hospitality knowledge before the interview. Understand the latest trends in guest experience and be ready to discuss how you can implement them in the role. This shows your passion for the industry and that you're not just looking for any job.

✨Showcase Your Leadership Skills

As a senior leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you supported staff development and improved sales. This will highlight your suitability for the role.

✨Emphasise Guest Experience

Since the role is all about enhancing guest experiences, think of specific instances where you've gone above and beyond for customers. Be ready to share these stories during the interview to illustrate your commitment to exceptional service.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of the interview. This could be about the company culture, opportunities for career growth, or how they measure guest satisfaction. It shows your genuine interest in the role and helps you assess if it's the right fit for you.

Lead the Guest Experience: Senior Hospitality Leader in Sutton Coldfield
Portobello Brewery
Location: Sutton Coldfield
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  • Lead the Guest Experience: Senior Hospitality Leader in Sutton Coldfield

    Sutton Coldfield
    Full-Time
    36000 - 60000 £ / year (est.)
  • P

    Portobello Brewery

    50-100
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