At a Glance
- Tasks: Lead shifts, inspire the team, and ensure exceptional guest experiences.
- Company: Stylish neighbourhood bar and restaurant in Clapham Old Town.
- Benefits: Competitive salary, generous tips, staff discounts, and career progression.
- Other info: Fun, inclusive environment with opportunities for growth.
- Why this job: Join a vibrant team and help shape one of Clapham's favourite spots.
- Qualifications: Experience in hospitality management and a passion for great food and drinks.
The predicted salary is between 30000 - 40000 € per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Location: 32 The Pavement, Clapham, London, SW4 0JE
About Us
Nestled in the heart of Clapham Old Town and overlooking the leafy Clapham Common, No 32 The Old Town is a stylish, contemporary neighbourhood bar and restaurant. From our famous bottomless weekend brunches and exceptional Sunday roasts to late-night craft cocktails and DJ sets, we are a true community hub. With award-winning chic interiors, a stunning first-floor roof terrace, and an all-day menu built on scratch-cooked, sustainably sourced ingredients, we pride ourselves on offering a welcoming space that feels like a home away from home. Be ready, be you, and be a part of our amazing team.
The Role
As our Deputy General Manager, you will be the General Manager's right hand. You will play a crucial role in driving the business forward, maintaining our high standards, and fostering a vibrant, positive team culture.
Responsibilities
- Leading from the Front: Running shifts with energy and flair, ensuring every guest receives an exceptional, memorable experience from their morning coffee to their midnight nightcap.
- Team Development: Training, mentoring, and inspiring our front-of-house team to deliver knowledgeable and passionate service.
- Operational Excellence: Assisting the GM with the day-to-day running of the venue, including rotas, stock control, health & safety compliance, and cellar management.
- Commercial Acumen: Understanding the P&L, driving sales, and effectively managing wage targets and cost of goods.
- Atmosphere Management: Curating the perfect vibe as the venue transitions seamlessly from a relaxed daytime brunch spot to a bustling, late-night cocktail bar.
The Ideal Candidate
- Experienced: You have a proven track record as a Deputy General Manager or are a highly experienced Assistant General Manager ready for the next step, ideally within a high-volume, premium bar or gastropub environment.
- Passionate: You have a genuine love for great food, craft drinks, and the hospitality industry.
- A Natural Leader: You know how to motivate a diverse team, lead by example, and keep morale high—even during a fully booked Saturday bottomless brunch.
- Business Savvy: You are comfortable with the back-office duties and understand the financial metrics that make a venue successful.
- Adaptable: You thrive in a fast-paced environment and can effortlessly shift gears depending on the service style required.
What's In It For You?
- A competitive base salary plus a generous share of the tronc/service charge.
- Comprehensive training and a clear pathway for career progression to General Manager.
- Generous staff discount on food and drinks across our family of venues.
- A supportive, inclusive, and fun working environment.
- The chance to help lead one of Clapham's best-loved neighbourhood spots.
Ready to join the tribe? If you are an enthusiastic and driven hospitality professional looking for your next challenge, we want to hear from you. Please send your CV and a brief cover letter outlining why you are the perfect fit for No 32 The Old Town.
Deputy General Manager - No 32 The Old Town in London employer: Portobello Brewery
At No 32 The Old Town, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that fosters personal and professional growth. Located in the heart of Clapham, our stylish venue not only provides competitive salaries and generous staff discounts but also a clear pathway for career progression, making it an ideal place for passionate hospitality professionals to thrive. Join us in creating memorable experiences for our community while enjoying a supportive team environment that feels like home.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager - No 32 The Old Town in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current employees at No 32 The Old Town. You never know who might give you a heads-up about an opportunity!
✨Tip Number 2
Show your personality! When you get that interview, let your passion for hospitality shine through. Share your experiences and how you can bring energy and flair to the team. Remember, they want someone who fits into their vibrant culture!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a busy bar or restaurant. They’ll want to see your problem-solving skills and how you keep the atmosphere buzzing, especially during peak times.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the No 32 The Old Town family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Deputy General Manager - No 32 The Old Town in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm for great food and craft drinks—this will resonate with us at No 32 The Old Town.
Tailor Your CV:Make sure your CV is tailored to the role of Deputy General Manager. Highlight relevant experience in high-volume environments and any leadership roles you've held. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for No 32 The Old Town. Be genuine, share your story, and explain how your skills align with our values. Keep it concise but impactful!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our amazing team!
How to prepare for a job interview at Portobello Brewery
✨Know the Venue Inside Out
Before your interview, make sure you research No 32 The Old Town thoroughly. Familiarise yourself with their menu, special events, and overall vibe. This will not only show your genuine interest but also help you discuss how you can contribute to their unique atmosphere.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight your ability to maintain high morale, especially during busy periods like bottomless brunches.
✨Demonstrate Your Business Acumen
Be ready to discuss your understanding of P&L statements and how you've driven sales in previous roles. Think of specific strategies you've implemented that improved profitability or reduced costs, as this will resonate well with the hiring team.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for food, craft drinks, and the hospitality industry shine through. Share personal stories or experiences that reflect your love for creating memorable guest experiences. This passion is key to fitting into the vibrant culture at No 32 The Old Town.
