At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales in a fast-paced retail environment.
- Company: Join a dynamic retail brand with a focus on teamwork and customer satisfaction.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a vibrant work atmosphere.
- Other info: Opportunity for career growth and involvement in innovative retail projects.
- Why this job: Be part of an exciting pop-up shop and make a real impact on customer experiences.
- Qualifications: Experience in retail and strong communication skills are essential.
The predicted salary is between 24750 - 30250 £ per year.
Are you passionate about delivering exceptional customer service?
Do you enjoy working in a fast-paced retail environment and love helping customers find exactly what they're looking for?
We're looking for an experienced Retail Sales Supervisor to join our team for an exciting
8week pop-up shop . This is a fantastic opportunity to lead a team, and help create an outstanding shopping experience for every customer.
To ensure the store hits sales budget and control all costs within budget by the end of each financial year.
To ensure that the store teams deliver exceptional customer service at all times and that the customer remains the number 1 priority at all times.
To encourage team work through effective communication with in the store team store and head office team.
To feedback to Retail Area Sales Manager competitor activity on a regular basis.
Your Key Responsibilities to help us achieve our vision
- Deliver sales budget by engaging the team to be sales focused, working on ATV and conversion in order to hit targets.
- Control all budgeted costs.
- Recruit and train a strong sales team, keeping in line with store profile hours.
Organise staff rotas taking in to consideration trading pattern in order to maximise sales, review on a regular basis.
- Encourage team work within the store and foster a culture of continuous improvement, identify future talent to aid succession planning.
- Manage stock efficiently ensuring we have correct levels to meet sales, that stock is correctly priced, all promotions are correct and stock is displayed in a commercial manor in order to maximise sales.
- Is proactive and communicates to Retail Area Sales Manager ideas to drive sales, correct poor performance.
- Able to produce and interpret all commercial sales reports and sure weekly plan is in place. Forward plan 3 months ahead on actions required to hit budgeted sales and targets.
- Ensure that the customer is the number one priority.
That teams are engaging with all customers.
That all of the team are demonstrating strong salesmanship and outstanding customer service skills by effective training.
- Ensure stock is accurately accounted for conducting regular mini stock takes and 2 main stocktake annually as per company expectations.
- Ensure health and safety and security of all staff and customers is a priority at all times, and that required audits are carried out weekly and recorded.
- Ensure all banking activities are followed, takings are accurately accounted for and banked on a regular basis through Loomis system.
- Maximise brand profile within host store/centre ensuring the centre/store website is up to date promoting our best offers.
Utilize all opportunities within the store/centre social media, poster sites to optimize brand presence and sales.
- Communicate on a regular basis with Retail Area sales manager, retail support team and peers.
- Is involved as and when required in any retail projects to ensure that we deliver our vision and values and make retail future proof.
Retail Sales Supervisor in Street employer: Portmeirion Group
Join a dynamic team as a Warehouse Operative in our fast-paced environment, where your contributions directly impact customer satisfaction. We pride ourselves on fostering a supportive work culture that values teamwork and safety, offering opportunities for personal growth and development. Located in a vibrant area, we provide competitive benefits and a commitment to maintaining a clean and organised workspace, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Supervisor in Street
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Retail Sales Supervisor in Street
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Portmeirion Group:Don’t forget to personalise your application for Portmeirion Group! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Portmeirion Group
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Portmeirion Group offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Portmeirion Group and contribute positively during your temporary stint.
