At a Glance
- Tasks: Deliver exceptional customer service and support sales targets in a vibrant retail environment.
- Company: Join a friendly team at our Stoke Factory Shop with a focus on customer satisfaction.
- Benefits: Flexible zero hours contract, great team atmosphere, and opportunities for personal growth.
- Other info: Enjoy a fun work culture with opportunities to learn and grow in retail.
- Why this job: Be part of a dynamic team and make a positive impact on customers' shopping experiences.
- Qualifications: Previous retail experience is a plus; strong communication and teamwork skills are essential.
The predicted salary is between 22745 - 27799 £ per year.
Are you passionate about delivering excellent customer service and creating a positive shopping experience?
We are looking for a friendly, enthusiastic and flexible Retail Assistant to join our Stoke Factory Shop on a zero hours contract.
About the Role
As a Retail Assistant, you will support the Store Manager in achieving sales targets while ensuring every customer receives exceptional service.
You will play a key role in maintaining high store standards, managing stock, merchandising products, and contributing to the overall success of the store.
Key Responsibilities
- Welcome and assist customers, providing outstanding customer service.
- Support the achievement of sales, conversion, and average transaction value (ATV) targets.
- Maintain accurate pricing, promotional displays, and stock levels.
- Process deliveries and book stock onto the system accurately.
- Assist with visual merchandising and ensure displays are attractive and commercially effective.
- Encourage customers to join the company mailing list.
- Participate in regular stocktakes and inventory checks.
- Work collaboratively with the Store Manager and wider team to achieve store objectives.
- Support opening and closing procedures when required.
About You
- Previous retail or customer service experience is desirable.
- Excellent communication and interpersonal skills.
- A positive, proactive, and team-oriented approach.
- Ability to work independently and take initiative.
- Flexible and reliable with a commitment to delivering excellent customer service.
Sales Assistant in Stoke-on-Trent employer: Portmeirion Group UK Limited
At Portmeirion Group, we pride ourselves on being an exceptional employer, where our people are our greatest asset. Located in a vibrant community, we offer a supportive work culture that values integrity, creativity, and inclusion, alongside opportunities for professional growth within our diverse brands. Join us to be part of a legacy that combines family values with innovation, ensuring a meaningful and rewarding career in a company dedicated to making a positive impact.
Contact Details:
Portmeirion Group UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Stoke-on-Trent
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Assistant in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Portmeirion Group UK Limited:Don’t forget to personalise your application for Portmeirion Group UK Limited! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Portmeirion Group UK Limited
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Portmeirion Group UK Limited offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Portmeirion Group UK Limited and contribute positively during your temporary stint.
