Demand & Supply Coordinator

We are seeking a highly organised and analytical Demand & Supply Coordinator to join our team. This is an exciting opportunity for an individual who enjoys working with data, forecasting demand, optimising stock levels and supporting the smooth operation of a fast-paced supply chain.

Key Responsibilities

Demand Planning & Forecasting

• Lead the demand planning process across all product categories, ensuring sales forecasts are accurately reflected in supply and inventory plans.
• Maintain and monitor demand planning process within Netstock, ensuring relevant planning data and parameters are accurate and up to date.
• Review sales forecasts, historical demand and inventory positions to identify potential risks, opportunities and exceptions requiring action.
• Monitor forecast accuracy, demand changes and forecast bias, highlighting material variances and working with relevant stakeholders to address issues.
• Translate demand forecasts into inventory and replenishment recommendations, supporting product availability while minimising excess and obsolete stock.
• Coordinate demand planning inputs for seasonal peaks, promotional activity, new product launches and product discontinuations.
• Provide clear reporting and actionable insights on demand, stock availability and potential supply risks.

Inventory & Replenishment Management

• Monitor stock levels across relevant product categories, balancing service requirements with working capital, storage capacity and business objectives.
• Identify potential stock shortages, excess inventory, slow-moving products and obsolescence risks, recommending appropriate actions.
• Review replenishment requirements against demand forecasts, stock availability, supplier lead times and minimum order quantities.
• Work with Purchasing to support timely replenishment and continuity of supply.

Purchasing & Supply Chain Support

• Support selected Purchasing activities as agreed with the Supply Chain Manager.
• Assist with the coordination and monitoring of purchase orders, supplier commitments and delivery schedules.
• Liaise with suppliers to follow up on outstanding orders, routine queries and delivery issues.
• Assist with the review of purchasing information, supplier performance and supply chain costs to identify opportunities for improvement.
• Identify and elevate supply risks, pricing issues, supplier concerns and other exceptions that may affect business operations.
• Contribute to improving purchasing workflows, supply chain administration, reporting and controls.

About You

We are looking for someone who combines strong analytical skills with excellent attention to detail and the ability to build effective relationships across departments and with suppliers.

You will ideally have:

• Previous experience in demand planning, inventory management, supply chain coordination or purchasing.
• Experience using forecasting, ERP or inventory planning systems (Netstock experience would be advantageous).
• Strong analytical and numerical skills with the ability to interpret data and identify trends.
• Excellent organisational and planning abilities.
• Good understanding of inventory management principles and supply chain processes.
• Proficiency in Microsoft Excel and reporting tools.
• Strong communication skills and the ability to influence stakeholders at all levels.
• A proactive approach to problem-solving and continuous improvement.

We believe that our people are our greatest asset and the Group’s success is directly related to the effectiveness of our people. We want people to join our team who are as passionate as we are about our six wonderful brands, our products, and our heritage and share the same values.

Portmeirion Group has heritage and family at our core. We have a responsibility to our employees, customers, communities and the people that bring our products into their homes, and we work hard to reflect this in everything we do.

Our business and brands have a global footprint and strong history. They are grounded in family values, craft, and a commitment to making beautiful products that bring people together and are passed from generation to generation. We operate with integrity, decency, honesty, positivity and inclusion. We use our talent for innovation and creativity to solve challenges and explore how we can become custodians of the future.

We build our global business in a way that evolves this heritage to safeguard the next generation; Combining the best of the past with today’s innovations and designs to make our business as good as it possibly can be and create a positive legacy for the future. For our employees, communities, customers and the planet.

Wax Lyrical is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

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