At a Glance
- Tasks: Lead a team to deliver exceptional customer service and achieve sales targets.
- Company: Join a heritage brand committed to innovation and community.
- Benefits: Competitive pay, team culture, and opportunities for growth.
- Other info: Exciting 8-week pop-up shop with a focus on teamwork and customer satisfaction.
- Why this job: Make a real impact in a fast-paced retail environment while developing your leadership skills.
- Qualifications: Experience in retail and strong communication skills are essential.
The predicted salary is between 24750 - 30250 £ per year.
Are you passionate about delivering exceptional customer service?
Do you enjoy working in a fast-paced retail environment and love helping customers find exactly what they're looking for?
We're looking for an experienced Retail Sales Supervisor to join our team for an exciting 8week pop-up shop .
This is a fantastic opportunity to lead a team, and help create an outstanding shopping experience for every customer.
To ensure the store hits sales budget and control all costs within budget by the end of each financial year.
To ensure that the store teams deliver exceptional customer service at all times and that the customer remains the number 1 priority at all times.
To encourage team work through effective communication with in the store team store and head office team.
To feedback to Retail Area Sales Manager competitor activity on a regular basis.
Your Key Responsibilities to help us achieve our vision
- Deliver sales budget by engaging the team to be sales focused, working on ATV and conversion in order to hit targets.
- Recruit and train a strong sales team, keeping in line with store profile hours.
Organise staff rotas taking in to consideration trading pattern in order to maximise sales, review on a regular basis.
- Encourage team work within the store and foster a culture of continuous improvement, identify future talent to aid succession planning.
- Manage stock efficiently ensuring we have correct levels to meet sales, that stock is correctly priced, all promotions are correct and stock is displayed in a commercial manor in order to maximise sales.
- Is proactive and communicates to Retail Area Sales Manager ideas to drive sales, correct poor performance.
- Able to produce and interpret all commercial sales reports and sure weekly plan is in place. Forward plan 3 months ahead on actions required to hit budgeted sales and targets.
- Ensure that the customer is the number one priority.
That teams are engaging with all customers.
That all of the team are demonstrating strong salesmanship and outstanding customer service skills by effective training.
- Ensure stock is accurately accounted for conducting regular mini stock takes and 2 main stocktake annually as per company expectations.
- Ensure health and safety and security of all staff and customers is a priority at all times, and that required audits are carried out weekly and recorded.
- Ensure all banking activities are followed, takings are accurately accounted for and banked on a regular basis through Loomis system.
- Maximise brand profile within host store/centre ensuring the centre/store website is up to date promoting our best offers.
Utilize all opportunities within the store/centre social media, poster sites to optimize brand presence and sales.
- Communicate on a regular basis with Retail Area sales manager, retail support team and peers.
- Is involved as and when required in any retail projects to ensure that we deliver our vision and values and make retail future proof.
- Why work for us
We believe that our people are our greatest asset and the Group’s success is directly related to the effectiveness of our people.
We want people to join our team who are as passionate as we are about our six wonderful brands, our products, and our heritage and share the same values.
Portmeirion Group has heritage and family at our core.
We have a responsibility to our employees, customers, communities and the people that bring our products into their homes, and we work hard to reflect this in everything we do.
Our business and brands have a global footprint and strong history. They are grounded in family values, craft , and a commitment to making beautiful products that bring people together and are passed from generation to generation.
We operate with integrity, decency, honesty, positivity and inclusion.
We use our talent for innovation and creativity to solve challenges and explore how we can become custodians of the future.
We build our global business in a way that evolves this heritage to safeguard the next generation; Combining the best of the past with today’s innovations and designs to make our business as good as it possibly can be and create a positive legacy for the future.
For our employees, communities, customers and the planet.
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Retail Sales Supervisor in Swindon employer: Portmeirion Group PLC
At Portmeirion Group, we pride ourselves on being an exceptional employer that values our people as our greatest asset. Our vibrant work culture fosters teamwork and continuous improvement, providing ample opportunities for employee growth and development within a supportive environment. Join us in our exciting pop-up shop, where you can lead a passionate team, deliver outstanding customer service, and contribute to a legacy of beautiful products that bring people together.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Supervisor in Swindon
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Retail Sales Supervisor in Swindon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Portmeirion Group PLC:Don’t forget to personalise your application for Portmeirion Group PLC! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Portmeirion Group PLC
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Portmeirion Group PLC offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Portmeirion Group PLC and contribute positively during your temporary stint.
