At a Glance
- Tasks: Welcome patients and provide excellent customer service in a dental practice.
- Company: Join PortmanDentex, a leading dental group with a supportive culture.
- Benefits: Competitive pay, bonus scheme, wellbeing support, and extra leave for special occasions.
- Other info: Part-time role with flexible hours and opportunities for career growth.
- Why this job: Make a difference by creating a warm environment for patients and colleagues.
- Qualifications: Customer service experience and great communication skills are preferred.
The predicted salary is between 12.71 - 12.71 £ per hour.
A warm welcome can change the way someone feels about visiting the dentist. Are you a Receptionist looking for a change? Or perhaps you have experience in customer service or administration and are ready for a new challenge? If so, we have an opportunity to join the welcoming reception team at Epworth House Dental Practice in Worcester.
Part-time, 12 month contract – 32 hours per week over four days
- Competitive hourly rate of £12.71 per hour
- Working hours: Monday, Tuesday, Wednesday and Friday, 8:15am–5:15pm, with a one-hour lunch break
- Convenient location, just a 10-minute walk from Worcester town centre
- Free on-site parking and accessible public transport links
- Friendly, established team dedicated to providing excellent care and a warm welcome to every patient
About you
We’d love to receive your application to our Receptionist vacancy if you have the following skills and experience:
- Previous front of house Reception experience (ideally within a dental or healthcare setting, although this isn’t a must-have)
- A positive attitude, empathetic and well-organised
- Great communication skills, with a passion for delivering great service and building strong relationships with both colleagues and patients
What do you get in return?
In addition to our competitive hourly rate, our benefits package also includes:
- Additional Reward: bonus scheme based on practice performance
- Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme
- Extra Leave: Birthday off plus additional days for special occasions
- Family Support: Enhanced maternity/paternity leave
- Financial Security: Life assurance and pension scheme
Who are we?
Portman Dentex is a leading dental group supporting more than 370 practices across the UK and Ireland. We put patients at the heart of what we do and create an inclusive environment where colleagues can grow and make a real difference. Working in partnership and always looking for ways to improve, we are building a better future for our patients, practices and people.
Application process
When you click apply, we’ll just need your CV and contact details, along with the answer to four quick questions and your application will be complete! You’ll get a response as quickly as we can, whatever the outcome of your application. Ready to join us? Click apply to take the next step in your career.
We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
Receptionist in Worcester employer: PortmanDentex
Rosconnor Specialist Dentistry is an exceptional employer, offering a collaborative work culture where specialists can thrive in their field. With state-of-the-art facilities and a supportive team environment, employees benefit from ongoing professional development and the opportunity to make a significant impact on patient care across Derry and Ballymoney.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Worcester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like PortmanDentex and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at PortmanDentex and let us see your personality shine through!
We think you need these skills to ace Receptionist in Worcester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and PortmanDentex.
Get Familiar with Our Brand:Before applying, take some time to learn about PortmanDentex and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at PortmanDentex
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress PortmanDentex.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which PortmanDentex will surely appreciate.
