At a Glance
- Tasks: Welcome patients and manage reception duties in a friendly dental clinic.
- Company: Join PortmanDentex, a leading dental group with a supportive culture.
- Benefits: Earn £12.80/hour, enjoy bonuses, extra leave, and wellbeing support.
- Other info: Flexible shifts and opportunities for personal growth in a diverse environment.
- Why this job: Make a positive impact on patients' experiences in a close-knit team.
- Qualifications: Previous reception experience preferred, but a positive attitude is key.
The predicted salary is between 12.8 - 12.8 £ per hour.
A warm welcome can change the way someone feels about visiting the dentist. Are you a Receptionist looking for a change? Or maybe you work in a similar role and are looking for a new challenge? If so, we’ve got a vacancy in our welcoming reception team at Walker & Associates Dental & Implant Clinic in Faringdon.
Competitive hourly rate of £12.80 per hour. Typical shifts are Thursday and Friday 8am - 5pm (1hr lunch). Convenient & lovely location with free parking included. Close-knit, established team, delivering dental care for the best patients in Faringdon!
About you
We’d love to receive your application to our Receptionist vacancy if you have the following skills and experience:
- Previous front of house Reception experience (ideally within a dental or healthcare setting, although this isn’t a must-have)
- A positive attitude, empathetic and well-organised
- Great communication skills, with a passion for delivering great service and building strong relationships with both colleagues and patients
What do you get in return?
In addition to our competitive hourly rate, our benefits package also includes:
- Additional Reward: bonus scheme based on practice performance
- Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme
- Extra Leave: Birthday off plus additional days for special occasions
- Family Support: Enhanced maternity/paternity leave
- Financial Security: Life assurance and pension scheme
Who are we?
PortmanDentex is a leading dental group supporting more than 370 practices across the UK and Ireland. We put patients at the heart of what we do and create an inclusive environment where colleagues can grow and make a real difference. Working in partnership and always looking for ways to improve, we are building a better future for our patients, practices and people.
We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
Receptionist in Faringdon employer: PortmanDentex
Rosconnor Specialist Dentistry is an exceptional employer, offering a collaborative work culture where specialists can thrive in their field. With state-of-the-art facilities and a supportive team environment, employees benefit from ongoing professional development and the opportunity to make a significant impact on patient care across Derry and Ballymoney.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Faringdon
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at PortmanDentex. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like PortmanDentex before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Faringdon
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to PortmanDentex:Your cover letter is your chance to shine! Tell us why you want to work at PortmanDentex specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at PortmanDentex!
How to prepare for a job interview at PortmanDentex
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
