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For Companies At a Glance
- Tasks: Deploy IT and AV solutions while providing top-notch customer support on-site.
- Company: Leading IT provider in London with a vibrant work culture.
- Benefits: Competitive salary, career progression, training, and great perks.
- Why this job: Join a dynamic team and work with the latest technologies in a fast-paced environment.
- Qualifications: Passion for IT/AV, problem-solving skills, and experience in deployment roles.
- Other info: Exciting growth opportunities and a supportive team culture await you!
The predicted salary is between 38000 - 42000 £ per year.
We are a leading provider of IT, Cloud and Unified communications solutions, committed to delivering top-tier IT support and solutions to a diverse range of businesses. Located in the City of London, we are proud to be moments away from our clients, offering a vibrant and dynamic work environment. It’s an exciting stage in our growth and we’re seeking a highly motivated Deployment Engineer (IT/AV) who shares our values to join our dynamic technical team. This is an exciting opportunity to be part of a company offering excellent career development opportunities and exposure to the latest technologies. The right applicant will be given training to enable them to grow and thrive in this role.
ABOUT THE ROLE
As a deployment engineer (IT/AV), you will play a crucial role in our growth by being the point of contact for our clients on site while deploying the various IT and AV projects. This role requires excellent customer service skills, a keen eye for problem-solving, and a proactive approach to IT & AV support. Your role will include:
- Delivering onsite IT & AV deployments at customer locations
- Carrying out first-fix and second-fix IT/AV installations
- Installation and termination of structured cabling (Cat6/6a, HDMI, USB, audio)
- Diagnose and resolve technical issues during deployment
- Log and document installation details in our Knowledge management platform, ensuring all information is accurately recorded
- Commissioning, testing, and troubleshooting deployed systems
- Working from project documentation and statements of work ensuring all technical requirements and milestones are met
- Supporting project managers and senior engineers on larger deployments
- Providing clear handover and basic user guidance at project completion
ABOUT YOU
- An enthusiastic problem solver with a strong passion for IT/AV
- Familiar with remote support tools and ticketing systems
- Strong communication and interpersonal skills
- Previous experience in a field support or similar IT deployment role within an MSP environment
- A proactive and enthusiastic attitude towards learning new IT & AV technology
- Ability to work both independently and as part of a team
- An understanding of the OSI model, TCP/IP, Subnetting, and VLANs
- Familiar with protocols like Dante (for audio), SDVoE, or NDI (for video)
- Ability to configure managed switches (Cisco, Netgear, Ubiquiti)
- Experience in commissioning or basic programming for systems like Crestron, Q-SYS, Extron, Biamp, or Control4
- Experience with setting up Microsoft Teams Room, Zoom Rooms or Google Meet Rooms
- Experience with site survey and deployment of enterprise-grade Access Points (APs)
- Relevant IT certifications (e.g., CompTIA A+, ITIL Foundation, Microsoft certifications, Cisco certifications) are a plus
WHAT WE OFFER
- A dynamic and fast-paced working environment
- Opportunities for career progression and professional development, through training courses and certification programs
- Exposure to a wide range of technologies and industries
- A supportive and collaborative team culture
- Competitive salary (£38-42K dependant on experience)
- A range of great benefits including company events, retail discounts, cycle scheme and pension scheme
If you are passionate about IT & AV and looking for an opportunity to grow within a thriving MSP, we would love to hear from you!
Deployment Engineer, IT/AV in London employer: Portman Tech Solutions Limited
Contact Detail:
Portman Tech Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deployment Engineer, IT/AV in London
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even online webinars related to IT and AV. The more people you connect with, the better your chances of hearing about job openings before they’re advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your previous projects and deployments. This gives potential employers a tangible look at what you can do, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios you might face as a Deployment Engineer. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our dynamic team.
We think you need these skills to ace Deployment Engineer, IT/AV in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Deployment Engineer role. Highlight any relevant IT/AV projects you've worked on, and don’t forget to mention your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you’re passionate about IT/AV and how you can contribute to our dynamic team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Portman Tech Solutions Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT and AV technologies relevant to the role. Familiarise yourself with protocols like Dante, SDVoE, and NDI, as well as the OSI model and TCP/IP. Being able to discuss these topics confidently will show that you're serious about the position.
✨Show Off Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully diagnosed and resolved technical issues. This could be during deployments or in a support role. Highlighting your proactive approach to problem-solving will resonate well with the interviewers.
✨Demonstrate Your Customer Service Savvy
As a Deployment Engineer, you'll be the face of the company on-site. Be ready to discuss how you've provided excellent customer service in previous roles. Share specific instances where you went above and beyond to ensure client satisfaction.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's projects, team dynamics, and growth opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.
