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- Tasks: Manage housing schemes, support tenants, and ensure homes are safe and compliant.
- Company: Respected Housing Association focused on vulnerable adults.
- Benefits: Competitive hourly rate, mileage expenses, and a supportive team environment.
- Why this job: Make a genuine difference in people's lives while engaging with the community.
- Qualifications: Experience as a Housing Officer, strong communication skills, and a full UK driving licence.
- Other info: 3-6 month contract with opportunities for personal growth.
The predicted salary is between 22 - 25 £ per hour.
We are working with a respected Housing Association that provides specialist supported housing for vulnerable adults. They are looking for an experienced Housing Officer to cover a 6-month maternity contract, with a strong focus on face-to-face housing management across South London and Kent.
This is a hands-on role for someone who enjoys being out on patch, building relationships with tenants, carrying out tenancy visits, welfare checks, sign-ups, and ensuring homes are safe, compliant and well managed. A full UK driving licence is essential, as the role involves regular travel between schemes.
The Role
As Housing Officer, you will be responsible for the day-to-day housing management of a patch of supported housing schemes, working closely with tenants, care and support providers, and internal teams. You will be a visible presence on site, ensuring tenants feel supported, listened to and safe in their homes.
Key duties include:
- Carrying out regular tenancy and property visits (minimum quarterly)
- Completing tenant sign-ups, tenancy sustainment work and welfare checks
- Managing voids, inspections and re-lets to maximise occupancy
- Ensuring buildings meet health & safety and building safety compliance
- Working with maintenance teams to report and follow up repairs
- Responding to tenancy management issues, including anti-social behaviour
- Liaising with care and support providers to maintain positive, welcoming environments
- Supporting rent and service charge collection alongside the Income Team
- Accurately recording tenant contact and actions on housing management systems
About You
We are looking for someone who:
- Has experience working as a Housing Officer or similar housing management role
- Is confident carrying out face-to-face tenant engagement and lone working
- Has experience managing tenancies, sign-ups, voids and property inspections
- Is organised, proactive and able to manage their own patch
- Has strong communication skills and can work collaboratively with multiple agencies
- Holds a full UK driving licence and can travel across South London and Kent
- Experience within supported housing or working with vulnerable adults is highly desirable.
What's on Offer
- £22-£25 per hour
- 3-6 month fixed-term contract covering maternity leave
- Mileage expenses covered
- An opportunity to make a genuine difference to people's lives
- Supportive team environment within a values-led housing provider
If you're a Housing Officer who thrives on being out in the community, engaging directly with tenants and delivering high-quality housing management, we'd love to hear from you.
Housing Officer in Dartford employer: Portman Recruitment Ltd
Contact Detail:
Portman Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Dartford
✨Tip Number 1
Get out there and network! Attend local housing events or community meet-ups to connect with other professionals in the field. Building relationships can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Don’t underestimate the power of social media. Use platforms like LinkedIn to showcase your experience and engage with housing associations. Follow companies you’re interested in and interact with their posts to get noticed.
✨Tip Number 3
Prepare for interviews by practising common questions related to housing management. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Apply directly through our website! It’s often the quickest way to get your application seen. Plus, it shows your enthusiasm for the role and the organisation. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Housing Officer in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Housing Officer or in similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your face-to-face tenant engagement and property management experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting vulnerable adults and how you can make a difference in their lives. We love seeing genuine enthusiasm for the role, so let your personality come through!
Showcase Your Communication Skills: As a Housing Officer, strong communication is key. In your application, highlight examples of how you've successfully worked with tenants and collaborated with multiple agencies. We want to know how you build relationships and resolve issues effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about our values and what we stand for!
How to prepare for a job interview at Portman Recruitment Ltd
✨Know Your Patch
Before the interview, familiarise yourself with the areas you'll be covering. Research the housing schemes in South London and Kent, and understand the specific challenges tenants might face. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Showcase Your People Skills
As a Housing Officer, building relationships is key. Prepare examples of how you've successfully engaged with tenants or resolved conflicts in the past. Highlight your communication skills and ability to work collaboratively with various agencies, as this will resonate well with the interviewers.
✨Demonstrate Compliance Knowledge
Brush up on health and safety regulations relevant to housing management. Be ready to discuss how you ensure compliance in your previous roles, especially regarding property inspections and tenant welfare checks. This will demonstrate your understanding of the responsibilities that come with the position.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to supporting vulnerable adults and how they measure success in their housing management. This not only shows your interest but also helps you gauge if the role aligns with your values.
