Receptionist and Administration Assistant
Receptionist and Administration Assistant

Receptionist and Administration Assistant

Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a Receptionist, managing front desk duties and ensuring a welcoming environment.
  • Company: Harpenden Orthodontics has been transforming smiles since 1999 with cutting-edge techniques.
  • Benefits: Enjoy competitive pay, pension schemes, wellness discounts, and tech purchase options.
  • Why this job: Be part of a caring team that values relationships and high standards of patient care.
  • Qualifications: Previous reception experience in healthcare is preferred; strong communication and organisational skills are essential.
  • Other info: We celebrate diversity and provide equal opportunities for all applicants.

Company Description

Harpenden Orthodontics has been improving smiles since 1999, using the latest techniques and technology. Founded by Dr Pieter van Heerden, the practice focuses on quality treatments and reliable results.

Job Description

We are seeking a friendly and professional Receptionist to join our team at Harpenden Orthodontics. Typical shifts are between 8am and 5pm, Monday to Friday.

About you

  • Previous front of house reception experience (preferably in dental or healthcare settings)
  • Positive, empathetic, and well-organised
  • Excellent communication skills and a warm, welcoming attitude
  • Passionate about building relationships and providing high standards of care

What we offer

  • Competitive salary (please specify hourly rate)
  • Indemnity cover and GDC paid (if eligible)
  • Long service recognition at 1, 5, and 10 years
  • Contributory pension scheme
  • Employee Assistance Programme (24/7 confidential helpline)
  • Access to Techscheme for purchasing tech
  • Wellness hub discounts including gym memberships and online GP services

To apply, please submit your CV or share this opportunity with interested friends or colleagues.

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Additional Information

We are an equal opportunity employer committed to diversity, equity, and inclusion. We value mutual respect and provide equal employment opportunities regardless of race, religion, sex, sexual orientation, gender identity, pregnancy, marital status, disability, age, or nationality.

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Receptionist and Administration Assistant employer: Portman Dental Care

Harpenden Orthodontics is an exceptional employer, offering a supportive and inclusive work environment where employees are valued and encouraged to grow. With competitive salaries, comprehensive benefits including a contributory pension scheme and wellness discounts, as well as recognition for long service, we prioritise the well-being and development of our team members. Join us in a friendly atmosphere dedicated to providing high-quality care and building lasting relationships with our patients.
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Contact Detail:

Portman Dental Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist and Administration Assistant

✨Tip Number 1

Familiarise yourself with the dental and healthcare industry, especially orthodontics. Understanding common procedures and terminology will help you engage in meaningful conversations during your interview.

✨Tip Number 2

Showcase your interpersonal skills by preparing examples of how you've built relationships with clients or patients in previous roles. This will demonstrate your ability to provide high standards of care.

✨Tip Number 3

Research Harpenden Orthodontics specifically. Knowing their values, services, and any recent news can help you tailor your responses and show genuine interest in joining their team.

✨Tip Number 4

Practice your communication skills by role-playing common receptionist scenarios. This will prepare you for questions about handling patient inquiries and managing front desk operations effectively.

We think you need these skills to ace Receptionist and Administration Assistant

Front of House Experience
Excellent Communication Skills
Empathy and Compassion
Organisational Skills
Customer Service Skills
Relationship Building
Attention to Detail
Time Management
Problem-Solving Skills
Teamwork
Adaptability
Professionalism
Confidentiality Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure to customise your CV to highlight your previous front of house reception experience, especially in dental or healthcare settings. Emphasise your communication skills and any relevant qualifications.

Craft a Warm Cover Letter: Write a cover letter that reflects your positive and empathetic attitude. Mention your passion for building relationships and providing high standards of care, as these qualities are essential for the role.

Highlight Relevant Skills: In your application, clearly outline your organisational skills and ability to communicate effectively. Use specific examples from your past experiences to demonstrate how you embody these traits.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for a receptionist role.

How to prepare for a job interview at Portman Dental Care

✨Showcase Your Front of House Experience

Make sure to highlight any previous reception experience, especially in dental or healthcare settings. Be prepared to discuss specific situations where you demonstrated your organisational skills and ability to manage front desk duties effectively.

✨Emphasise Your Communication Skills

Since the role requires excellent communication, think of examples where you've successfully interacted with clients or patients. Practice articulating how you maintain a warm and welcoming attitude, as this is crucial for building relationships in a healthcare environment.

✨Demonstrate Empathy and Positivity

Prepare to share instances where you've shown empathy towards clients or colleagues. This could be through resolving conflicts or providing support during stressful situations. A positive attitude can set you apart from other candidates.

✨Research Harpenden Orthodontics

Familiarise yourself with the practice's history, values, and services. Understanding their focus on quality treatments and reliable results will help you align your answers with their mission and show genuine interest in the position.

Receptionist and Administration Assistant
Portman Dental Care
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