Quality Assurance Specialist - Finance & Service in Northampton

Quality Assurance Specialist - Finance & Service in Northampton

Northampton Full-Time 40000 - 45000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Ensure top-notch customer service and operational excellence in financial services.
  • Company: Portman Finance Group, a leader in financial services with a focus on quality.
  • Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to continuous improvement and excellence.
  • Why this job: Be a key player in enhancing customer experiences and driving operational success.
  • Qualifications: Attention to detail and a passion for quality assurance in finance.

The predicted salary is between 40000 - 45000 Β£ per year.

Portman Finance Group is seeking a detail-oriented Quality Assurance Executive to support high-quality customer service and operational excellence across our financial services business. The role focuses on monitoring customer interactions, ensuring adherence to internal policies, procedures, and service standards.

Working with operational teams and management, you will identify areas for improvement, promote best practices, and contribute to accurate, consistent, and efficient outcomes.

Quality Assurance Specialist - Finance & Service in Northampton employer: Portman Asset Finance Ltd

Portman Finance Group is an exceptional employer, offering a vibrant and high-spec office environment in Northampton, where collaboration and innovation thrive. With a strong focus on employee growth, enhanced annual leave, and dynamic quarterly events, we foster a culture that values contributions and encourages professional development. Join us to be part of a leading privately owned Broker-Lender, where your expertise in marketing operations will directly impact our mission to support UK SMEs with tailored finance solutions.

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Contact Details:

Portman Asset Finance Ltd Recruitment Team

We think you need these skills to ace Quality Assurance Specialist - Finance & Service in Northampton

Attention to Detail
Customer Service Skills
Operational Excellence
Monitoring Skills
Policy Adherence
Procedural Knowledge
Service Standards Compliance