At a Glance
- Tasks: Ensure top-notch customer service and operational excellence in financial services.
- Company: Join Portman Finance Group, a leader in financial services.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Be part of a dynamic team focused on continuous improvement.
- Why this job: Make a real difference by enhancing customer experiences and operational efficiency.
- Qualifications: Attention to detail and a passion for quality assurance.
The predicted salary is between 38250 - 46750 Β£ per year.
Portman Finance Group is seeking a detail-oriented Quality Assurance Executive to support high-quality customer service and operational excellence across our financial services business. The role focuses on monitoring customer interactions, ensuring adherence to internal policies, procedures, and service standards.
Working with operational teams and management, you will identify areas for improvement, promote best practices, and contribute to accurate, consistent, and efficient outcomes.
Quality Assurance Specialist - Finance & Service in Northampton employer: Portman Asset Finance Ltd
Portman Finance Group is an exceptional employer located in Northampton, offering a dynamic work environment that prioritises employee growth and development. With a strong focus on customer experience, employees are encouraged to enhance their skills through comprehensive training and support, fostering a culture of collaboration and innovation. The company values its team members, providing them with opportunities to contribute meaningfully while enjoying a supportive atmosphere that promotes work-life balance.