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- Tasks: Lead operational performance and mobilise new services across NHS contracts.
- Company: Portland Clinical, a CQC-registered healthcare provider focused on impactful service delivery.
- Benefits: Negotiable salary, performance bonuses, and the chance to shape national healthcare.
- Why this job: Make a real difference in healthcare while leading innovative operational strategies.
- Qualifications: Experience in NHS or private operational leadership with strong financial awareness.
- Other info: Join a digitally forward, entrepreneurial team committed to improving patient access.
The predicted salary is between 72000 - 108000 £ per year.
Portland Clinical is a CQC-registered healthcare provider delivering clinical insourcing, community health, mental health including ADHD services and occupational health solutions across private and NHS systems. We support Trusts and ICBs to reduce waiting lists, expand capacity and improve patient access.
As we scale nationally, we are appointing a Head of Operations to lead multi-site service delivery across a growing contract portfolio.
The Role
- Lead operational performance across NHS contracts
- Mobilise new services at pace
- Own KPIs, RTT performance and quality governance
- Oversee workforce planning and multi-specialty delivery
- Ensure CQC compliance and financial discipline
- Act as senior operational interface with Trusts and ICBs
- Contribute to board reporting and strategic growth
This is a hands-on, system-facing leadership role — not a back-office post.
You Will Bring
- NHS or Private operational leadership experience
- Proven contract mobilisation and performance turnaround
- Strong financial and commercial awareness
- Deep understanding of elective recovery and NHS frameworks
- Credibility at Board and system level
Why Portland?
Entrepreneurial. Governance-strong. Digitally forward. If you are driven by impact, pace and accountability — and want to help shape a growing national provider — we’d welcome a confidential conversation.
Salary - Negotiable depending on experience, Excellent Basic + performance bonuses
Head of Operations employer: Portland Clinical
Contact Detail:
Portland Clinical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the NHS and private healthcare sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching Portland Clinical and understanding their impact on NHS partnerships. Be ready to discuss how your experience aligns with their mission and how you can contribute to their growth.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've led operational performance and mobilised services in previous roles. This will demonstrate your hands-on approach and credibility.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Portland Clinical team.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Operations. Highlight your NHS or private operational leadership experience and any relevant contract mobilisation successes. We want to see how your background aligns with our mission at Portland Clinical!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving patient access and how you can contribute to our growth. Be sure to mention your understanding of elective recovery and NHS frameworks — we love that stuff!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead operational performance and manage KPIs. Numbers speak volumes, so if you’ve improved performance metrics or overseen successful service mobilisations, let us know!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Portland Clinical
✨Know Your NHS Inside Out
Make sure you brush up on your knowledge of NHS frameworks and elective recovery processes. Being able to discuss these topics confidently will show that you understand the landscape and can navigate it effectively.
✨Demonstrate Leadership Experience
Prepare specific examples from your past roles where you've led operational performance or mobilised new services. Highlight your achievements in contract performance turnaround and how you’ve managed multi-site delivery.
✨Showcase Financial Acumen
Be ready to discuss your financial and commercial awareness. Bring examples of how you've maintained financial discipline in previous roles, especially in a healthcare setting, as this is crucial for the Head of Operations role.
✨Engage with Strategic Growth Ideas
Think about how you can contribute to board reporting and strategic growth. Prepare some ideas on how to strengthen NHS partnerships and improve patient access, as this will demonstrate your forward-thinking approach and alignment with Portland Clinical's goals.