At a Glance
- Tasks: Coordinate maintenance activities and support the team to ensure smooth operations in our London apartments.
- Company: Join a dynamic property management team in London with a focus on excellence.
- Benefits: Enjoy 31 days holiday, private healthcare, and exciting company socials.
- Other info: Great opportunities for training and personal development await you.
- Why this job: Be part of a fast-paced environment where your problem-solving skills shine.
- Qualifications: Experience in maintenance coordination and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a proactive and highly organised Property Maintenance Coordinator to join our Property Management team in London. In this key role, you’ll be responsible for coordinating day-to-day maintenance activity across our London apartments, ensuring our Maintenance Coordinators are fully supported to deliver an exceptional standard of service. From planning workloads and managing reactive maintenance to liaising with internal teams and external partners, you’ll play a vital part in keeping our apartments running smoothly.
This role would suit someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a five-star experience for guests. Strong organisation, clear communication, and the ability to adapt to changing priorities will be essential for success.
Responsibilities:- Provide day-to-day oversight and support to the Maintenance Coordinators working across London
- Plan and schedule Maintenance Coordinators’ workloads to ensure maximum efficiency and effective use of time
- Monitor progress, timings, and completion of maintenance tasks, ensuring standards are met
- Coordinate and implement reactive maintenance in response to last-minute issues, guest requests, or urgent apartment requirements
- Purchase and order stock and materials required for maintenance works to be completed seamlessly
- Work closely with the Guest Relations team to ensure maintenance activity supports a consistently high guest experience
- Respond to and manage phone calls from external contractors, landlords, and guests
- Review completed tasks and arrange follow-up works or updates where required
- Previous experience in facilities, maintenance coordination, property, or a similar operational role
- Strong organisational and planning skills with the ability to manage changing priorities
- Excellent communication and interpersonal skills
- Confident working with multiple stakeholders, including internal teams and external contractors
- Ability to work on own initiative while remaining a strong team player
- Self-motivated, hardworking, and enthusiastic
- Good IT skills (training provided for bespoke systems)
- High levels of accuracy and attention to detail
- 31 days holiday (+ an additional day each year)
- 5-night stays in Portland’s London apartments
- Portland Birthday Perks
- Training and development opportunities
- Private Healthcare
- Mental Health Support
- Critical Illness Cover
- Annual Flu Jab & Eye-test
- Company socials
- Benefit enhancements each year you work at Portland
- Charity match fund
At Portland Brown, we occasionally use alternative titles for our advertised roles to ensure they appeal to a wide range of candidates. Please note that the job title used in this advert may differ from the internal title for the position. Rest assured, the role’s responsibilities and scope remain as described, and this will be clarified during the recruitment process.
Property Maintenance Coordinator in London employer: Portland Brown
At Portland Brown, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and innovation. Our London-based Property Maintenance Coordinator role not only provides competitive benefits such as 31 days of holiday and private healthcare but also fosters personal and professional growth through training opportunities and a supportive environment. Join us to be part of a dynamic team dedicated to delivering a five-star experience for our guests while enjoying unique perks like complimentary stays in our apartments and annual company socials.
StudySmarter Expert Advice🤫
We think this is how you could land Property Maintenance Coordinator in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Portland Brown.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Portland Brown? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Portland Brown's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Maintenance Coordinator in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Maintenance Coordinator role at Portland Brown, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Portland Brown
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Portland Brown operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Portland Brown. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Portland Brown.
