At a Glance
- Tasks: Coordinate maintenance activities and support the team to ensure smooth operations in our London apartments.
- Company: Join a dynamic property management team in London with a focus on excellence.
- Benefits: Enjoy 31 days holiday, private healthcare, and exciting company socials.
- Other info: Great opportunities for training and personal development await you.
- Why this job: Be part of a fast-paced environment where your problem-solving skills shine.
- Qualifications: Experience in maintenance coordination and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 € per year.
We have an exciting opportunity for a proactive and highly organised Property Maintenance Coordinator to join our Property Management team in London. In this key role, you’ll be responsible for coordinating day-to-day maintenance activity across our London apartments, ensuring our Maintenance Coordinators are fully supported to deliver an exceptional standard of service. From planning workloads and managing reactive maintenance to liaising with internal teams and external partners, you’ll play a vital part in keeping our apartments running smoothly.
This role would suit someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a five-star experience for guests. Strong organisation, clear communication, and the ability to adapt to changing priorities will be essential for success.
Responsibilities:- Provide day-to-day oversight and support to the Maintenance Coordinators working across London
- Plan and schedule Maintenance Coordinators’ workloads to ensure maximum efficiency and effective use of time
- Monitor progress, timings, and completion of maintenance tasks, ensuring standards are met
- Coordinate and implement reactive maintenance in response to last-minute issues, guest requests, or urgent apartment requirements
- Purchase and order stock and materials required for maintenance works to be completed seamlessly
- Work closely with the Guest Relations team to ensure maintenance activity supports a consistently high guest experience
- Respond to and manage phone calls from external contractors, landlords, and guests
- Review completed tasks and arrange follow-up works or updates where required
- Previous experience in facilities, maintenance coordination, property, or a similar operational role
- Strong organisational and planning skills with the ability to manage changing priorities
- Excellent communication and interpersonal skills
- Confident working with multiple stakeholders, including internal teams and external contractors
- Ability to work on own initiative while remaining a strong team player
- Self-motivated, hardworking, and enthusiastic
- Good IT skills (training provided for bespoke systems)
- High levels of accuracy and attention to detail
- 31 days holiday (+ an additional day each year)
- 5-night stays in Portland’s London apartments
- Portland Birthday Perks
- Training and development opportunities
- Private Healthcare
- Mental Health Support
- Critical Illness Cover
- Annual Flu Jab & Eye-test
- Company socials
- Benefit enhancements each year you work at Portland
- Charity match fund
At Portland Brown, we occasionally use alternative titles for our advertised roles to ensure they appeal to a wide range of candidates. Please note that the job title used in this advert may differ from the internal title for the position. Rest assured, the role’s responsibilities and scope remain as described, and this will be clarified during the recruitment process.
Property Maintenance Coordinator in London employer: Portland Brown
At Portland Brown, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and innovation. Our London-based Property Maintenance Coordinator role not only provides competitive benefits such as 31 days of holiday and private healthcare but also fosters personal and professional growth through training opportunities and a supportive environment. Join us to be part of a dynamic team dedicated to delivering a five-star experience for our guests while enjoying unique perks like complimentary stays in our apartments and annual company socials.
StudySmarter Expert Advice🤫
We think this is how you could land Property Maintenance Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to property maintenance and think about how your skills align with their needs. This will help you stand out as someone who genuinely cares about delivering that five-star experience.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed workloads or coordinated teams in the past. Highlighting your ability to adapt to changing priorities will demonstrate you're the proactive candidate they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the exciting world of property maintenance coordination.
We think you need these skills to ace Property Maintenance Coordinator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in property maintenance and coordination. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Organisational Skills:Since this role is all about keeping things running smoothly, give us examples of how you've successfully managed workloads or coordinated tasks in the past. We love a good story about problem-solving and efficiency!
Communicate Clearly:Your written application is your first chance to impress us, so make sure it’s clear and concise. Use straightforward language and structure your thoughts well – we appreciate a good flow that makes it easy for us to read.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Portland Brown
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of property maintenance coordination. Brush up on your knowledge about scheduling, managing workloads, and how to handle reactive maintenance. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Organisation Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or priorities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to keep things running smoothly.
✨Communicate Clearly
Effective communication is key in this role. During the interview, practice clear and concise communication. Be ready to explain how you've liaised with different stakeholders in previous roles, whether they were internal teams or external contractors. This will demonstrate your interpersonal skills and ability to work collaboratively.
✨Embrace Problem-Solving Scenarios
Expect to be asked about how you would handle unexpected issues or last-minute requests. Prepare a few scenarios where you successfully solved problems in a fast-paced environment. This will showcase your adaptability and commitment to delivering a five-star experience for guests.
