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- Tasks: Coordinate daily maintenance across London apartments and support Maintenance Coordinators.
- Company: Join a dynamic property management team in London with a focus on guest experience.
- Benefits: 31 days holiday, 5-night stays, training opportunities, and mental health support.
- Why this job: Be part of a fast-paced environment where your organisational skills make a real difference.
- Qualifications: Experience in facilities or maintenance coordination and strong communication skills.
- Other info: Enjoy company socials and charity match funding while growing your career.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a proactive and highly organised Property Maintenance Coordinator to join our Property Management team in London. In this key role, you’ll be responsible for coordinating day-to-day maintenance activity across our London apartments, ensuring our Maintenance Coordinators are fully supported to deliver an exceptional standard of service. From planning workloads and managing reactive maintenance to liaising with internal teams and external partners, you’ll play a vital part in keeping our apartments running smoothly.
This role would suit someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a five-star experience for guests. Strong organisation, clear communication, and the ability to adapt to changing priorities will be essential for success.
Responsibilities- Provide day-to-day oversight and support to the Maintenance Coordinators working across London
- Plan and schedule Maintenance Coordinators’ workloads to ensure maximum efficiency and effective use of time
- Monitor progress, timings, and completion of maintenance tasks, ensuring standards are met
- Coordinate and implement reactive maintenance in response to last-minute issues, guest requests, or urgent apartment requirements
- Purchase and order stock and materials required for maintenance works to be completed seamlessly
- Work closely with the Guest Relations team to ensure maintenance activity supports a consistently high guest experience
- Respond to and manage phone calls from external contractors, landlords, and guests
- Review completed tasks and arrange follow-up works or updates where required
- Previous experience in facilities, maintenance coordination, property, or a similar operational role
- Strong organisational and planning skills with the ability to manage changing priorities
- Excellent communication and interpersonal skills
- Confident working with multiple stakeholders, including internal teams and external contractors
- Ability to work on own initiative while remaining a strong team player
- Self-motivated, hardworking, and enthusiastic
- Good IT skills (training provided for bespoke systems)
- High levels of accuracy and attention to detail
31 days holiday (+ an additional day each year)
5-night stays in Portland’s London apartments
Portland Birthday Perks
Training and development opportunities
Mental Health Support
Critical Illness Cover
Company socials
Benefit enhancements each year you work at Portland
Charity match fund
Property Maintenance Coordinator employer: Portland Brown Ltd
Contact Detail:
Portland Brown Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Maintenance Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to property maintenance and think about how your skills align with their needs. This will help you stand out as someone who genuinely cares about delivering that five-star experience.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed multiple tasks or projects. Highlight your ability to adapt to changing priorities, as this is key in a fast-paced environment like property management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the exciting world of property maintenance coordination.
We think you need these skills to ace Property Maintenance Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in facilities or maintenance coordination, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Property Maintenance Coordinator role. Mention your problem-solving abilities and how you thrive in fast-paced environments.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language to convey your points effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Portland Brown Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Property Maintenance Coordinator. Familiarise yourself with the key tasks mentioned in the job description, like coordinating maintenance activities and liaising with various teams. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss specific examples from your past experiences where you've successfully managed workloads or adapted to changing priorities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Communicate Clearly and Confidently
Excellent communication is key for this position, so practice articulating your thoughts clearly. During the interview, engage with your interviewer by asking questions about the team dynamics and how they handle maintenance requests. This shows that you’re proactive and ready to collaborate with others.
✨Demonstrate Your Enthusiasm
Let your passion for delivering a five-star experience shine through during the interview. Share stories that illustrate your commitment to high standards and guest satisfaction. Employers love candidates who are not only qualified but also genuinely excited about the role and the company.
