At a Glance
- Tasks: Coordinate maintenance activities and support the team to ensure smooth operations.
- Company: Join a dynamic property management team in London with a focus on guest experience.
- Benefits: Enjoy 31 days holiday, training opportunities, and company socials.
- Why this job: Be part of a fast-paced environment where your organisational skills shine.
- Qualifications: Experience in facilities or maintenance coordination and strong communication skills.
- Other info: Great career growth potential and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a proactive and highly organised Facilities Coordinator to join our Property Management team in London. In this key role, you’ll be responsible for coordinating day-to-day maintenance activity across our London apartments, ensuring our Maintenance Coordinators are fully supported to deliver an exceptional standard of service. From planning workloads and managing reactive maintenance to liaising with internal teams and external partners, you’ll play a vital part in keeping our apartments running smoothly. This role would suit someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a five-star experience for guests. Strong organisation, clear communication, and the ability to adapt to changing priorities will be essential for success.
Responsibilities
- Provide day-to-day oversight and support to the Maintenance Coordinators working across London
- Plan and schedule Maintenance Coordinators’ workloads to ensure maximum efficiency and effective use of time
- Monitor progress, timings, and completion of maintenance tasks, ensuring standards are met
- Coordinate and implement reactive maintenance in response to last-minute issues, guest requests, or urgent apartment requirements
- Purchase and order stock and materials required for maintenance works to be completed seamlessly
- Work closely with the Guest Relations team to ensure maintenance activity supports a consistently high guest experience
- Respond to and manage phone calls from external contractors, landlords, and guests
- Review completed tasks and arrange follow-up works or updates where required
Requirements
- Previous experience in facilities, maintenance coordination, property, or a similar operational role
- Strong organisational and planning skills with the ability to manage changing priorities
- Excellent communication and interpersonal skills
- Confident working with multiple stakeholders, including internal teams and external contractors
- Ability to work on own initiative while remaining a strong team player
- Self-motivated, hardworking, and enthusiastic
- Good IT skills (training provided for bespoke systems)
- High levels of accuracy and attention to detail
31 days holiday (+ an additional day each year)
5-night stays in Portland’s London apartments
Portland Birthday Perks
Training and development opportunities
Mental Health Support
Critical Illness Cover
Company socials
Benefit enhancements each year you work at Portland
Charity match fund
Facilities Coordinator employer: Portland Brown Ltd
Contact Detail:
Portland Brown Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management and facilities sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Facilities Coordinator role.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you successfully managed maintenance issues or improved processes. Be ready to share these during interviews to demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Facilities Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in facilities coordination. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and problem-solving abilities!
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you’d interact with our Maintenance Coordinators and guests.
Highlight Your Adaptability: We thrive in a fast-paced environment, so make sure to mention any experiences where you successfully managed changing priorities. This will show us that you can handle the dynamic nature of the role and keep everything running smoothly.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Portland Brown Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Facilities Coordinator role. Familiarise yourself with the responsibilities listed in the job description, such as coordinating maintenance activities and liaising with various teams. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Organisational Skills
Since strong organisational skills are crucial for this role, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised workloads and adapted to changing circumstances, as this will highlight your ability to thrive in a fast-paced environment.
✨Communicate Clearly and Confidently
Effective communication is key in this position, so practice articulating your thoughts clearly. During the interview, be sure to listen actively and respond thoughtfully to questions. This will not only show your interpersonal skills but also your ability to work well with internal teams and external contractors.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle unexpected issues or last-minute requests. Think of specific examples where you successfully resolved problems in previous roles. This will demonstrate your proactive approach and ability to deliver a five-star experience for guests, which is essential for the Facilities Coordinator position.