Portland Brown Ltd is seeking a Client Relations Assistant to join our Bristol team, supporting clients, bookers and guests from the first enquiry through to their stay. You’ll manage phone and email enquiries, offering accommodation options that suit individual needs and budgets, and help manage reservations.
You'll collaborate with Reservations and Guest Relations to prepare ahead of guest stays, record information in Sugar CRM and ensure smooth handoffs to Operations and Finance.
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Client Relations & Reservations Specialist employer: Portland Brown Ltd
At Portland, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As a Property and Maintenance Coordinator, you'll enjoy competitive benefits including generous holiday allowances, private healthcare, and unique perks like complimentary stays in our London apartments. With a strong commitment to employee development and mental health support, Portland is dedicated to ensuring that our team feels valued and empowered in their roles.
