Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our hospitality service and greet guests with warmth.
- Company: Renowned hospitality provider in Greater London with a focus on customer experience.
- Benefits: Competitive salary, comprehensive benefits, and a dynamic work environment.
- Why this job: Join a vibrant team and create memorable experiences for guests every day.
- Qualifications: Experience as a Doorman or Concierge with excellent customer service skills.
- Other info: Active role with flexible shifts from 7am to 10pm, perfect for balancing studies.
The predicted salary is between 30000 - 42000 £ per year.
A notable hospitality service provider based in Greater London is seeking a Welcome Host to be the first point of contact for everyone entering the building. This engaging role involves providing a warm welcome and ensuring a friendly atmosphere while managing time and queries professionally.
The ideal candidate should have Doorman or Concierge experience, demonstrating strong customer-first skills. This is a physically active position with shifts from 7am to 10pm, offering a competitive salary and comprehensive benefits package.
Welcoming Concierge & Front Desk Pro (40h/Week) employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcoming Concierge & Front Desk Pro (40h/Week)
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making people feel welcome, think of scenarios where you can demonstrate your ability to handle queries and create a friendly atmosphere.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Wear something smart and professional to show that you take the role seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our fantastic team.
We think you need these skills to ace Welcoming Concierge & Front Desk Pro (40h/Week)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring warmth and friendliness to the role, so don’t be afraid to show us who you are.
Highlight Relevant Experience: Make sure to emphasise any previous Doorman or Concierge experience you have. We’re looking for candidates with strong customer-first skills, so share specific examples of how you've excelled in similar roles.
Be Professional Yet Approachable: While we love a friendly tone, remember to keep it professional. Balance your casual style with clear and concise language to ensure your application stands out for all the right reasons.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Portico
✨Show Your Warmth
As a Welcoming Concierge, your ability to create a friendly atmosphere is key. During the interview, make sure to smile and engage warmly with your interviewer. Practice your greeting and ensure it feels natural, as this will reflect how you’ll welcome guests.
✨Demonstrate Customer-First Skills
Prepare examples from your previous experience that showcase your customer service skills. Think of specific situations where you went above and beyond for a guest or resolved a challenging query. This will help illustrate your commitment to a customer-first approach.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Welcome Host. Understand what it means to be the first point of contact and how to manage time effectively during busy shifts. Research the company’s values and how they align with your own to show you’re a great fit.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations at the front desk. Prepare by thinking through common challenges in hospitality and how you would respond. This will demonstrate your problem-solving skills and readiness for the role.
