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For Companies At a Glance
- Tasks: Create a warm welcome for visitors and assist with their inquiries.
- Company: Prestigious hospitality service provider in London.
- Benefits: Competitive salary, holiday allowance, pension contributions, and training opportunities.
- Why this job: Join a dynamic team and enhance guest experiences in a prestigious setting.
- Qualifications: Proactive, organised, and experienced in customer service.
The predicted salary is between 19706 - 36882 £ per year.
A hospitality service provider is seeking a Welcome Host for a prestigious bank in London. This role involves fostering positive relationships with visitors and handling inquiries. You should be proactive, organized, and experienced in customer service.
The position offers a salary of £32,844 per annum, involves a 40-hour work week, and includes excellent benefits such as holiday allowance, pension contributions, and training opportunities.
Welcome Host – Front of House & Guest Experience employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Host – Front of House & Guest Experience
✨Tip Number 1
Make sure to research the bank and its values before your interview. Knowing their mission and how they treat their guests will help you connect with the role and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different visitor inquiries or complaints. Being prepared will help you shine during the interview and demonstrate your proactive nature.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what the bank values in a Welcome Host, and it might even give you a leg up in the application process.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Welcome Host – Front of House & Guest Experience
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with people and create positive experiences. Use a friendly tone and share any relevant stories that highlight your customer service skills.
Tailor Your Application: Make sure to tailor your application specifically for the Welcome Host role. Highlight your experience in hospitality and how you've successfully handled inquiries in the past. This shows us that you understand what we're looking for!
Be Proactive: In your written application, demonstrate your proactive nature. Mention instances where you took the initiative to improve guest experiences or solve problems. This will show us that you're ready to take on the responsibilities of the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Portico
✨Know the Company
Before your interview, do some research on the bank and its values. Understanding their mission and how they serve their clients will help you tailor your responses and show that you're genuinely interested in being a part of their team.
✨Showcase Your Customer Service Skills
As a Welcome Host, your ability to connect with visitors is key. Prepare examples from your past experiences where you successfully handled inquiries or resolved issues. This will demonstrate your proactive approach and organisational skills.
✨Practice Common Interview Questions
Anticipate questions related to hospitality and guest experience. Think about how you would respond to scenarios like dealing with difficult customers or managing busy periods. Practising these responses will help you feel more confident during the interview.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress smartly and professionally to reflect the prestigious nature of the bank. This shows that you take the opportunity seriously and are ready to represent them well.
