At a Glance
- Tasks: Welcome guests, manage front of house, and support team operations.
- Company: Join Portico, a vibrant company that values hard work and fun.
- Benefits: Competitive salary, excellent holiday allowance, and ongoing training.
- Other info: Clear progression opportunities and a supportive work environment.
- Why this job: Be the face of the business and create memorable experiences.
- Qualifications: Personable, organised, and passionate about customer service.
The predicted salary is between 30000 - 39000 € per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging. We embrace diversity and believe in treating everyone equally, ensuring everyone has the same opportunities to grow, develop and progress in their careers.
What’s in it for you?
- Clear progression opportunities across reception, client services and leadership roles
- Exposure to a premium, corporate environment
- Monday to Friday working pattern
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour employee support helpline
- Access to “Choices” – discounts across retail, hotels, cinemas and more
- Ongoing training and development through the Portico Training Academy
The Role
Portico is recruiting for a Receptionist / Client Support Executive to join our team across the UK. This opportunity is open to candidates at all levels, from those starting their career in reception through to experienced client support team members looking for their next step. You will play a key role in delivering a first-class client and guest experience, acting as the face of the business and ensuring every interaction is professional, seamless and memorable.
Key Responsibilities
- Provide a warm, professional and engaging welcome to all visitors and guests
- Manage front of house operations, ensuring a smooth and efficient service
- Coordinate meeting room bookings and support onsite meetings and events
- Respond to queries via email, phone and internal systems
- Support the wider team with administrative and operational tasks
- Maintain exceptional presentation standards across all client-facing areas
About You
We’re looking for individuals who are naturally personable, organised and passionate about delivering excellent service. Experience within reception, front of house, hospitality or customer service is essential. A background in corporate reception or 4/5-star hospitality is highly desirable. Strong communication skills and confidence engaging with a wide range of people are required. The ability to multitask, prioritise and remain calm in a fast-paced environment is crucial. You should be professional, polished and detail-oriented.
Why Apply?
Whether you’re starting out in your career or already an experienced receptionist, this is a fantastic opportunity to join a company that genuinely invests in its people and offers long-term career development.
Receptionist / Client Support Executive (All Levels) in Slough employer: Portico
Portico is an exceptional employer located in the heart of Central London, offering a vibrant work culture that prioritises employee growth and development. With clear progression opportunities, a supportive environment, and a range of benefits including generous holiday allowances and ongoing training through the Portico Training Academy, we ensure that every team member feels valued and empowered to thrive in their career. Join us to be part of a dynamic team where hard work is rewarded and every day brings new opportunities for engagement and success.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Client Support Executive (All Levels) in Slough
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the hunt for a Receptionist role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from Portico or attend an event, be ready to introduce yourself confidently. Share why you're passionate about client support and how you can contribute to their unique culture.
✨Tip Number 3
Stay active on social media! Follow Portico and engage with their posts. This shows your interest in the company and keeps you updated on any job openings or events they might be hosting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Portico team and being part of their amazing culture.
We think you need these skills to ace Receptionist / Client Support Executive (All Levels) in Slough
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you connect with people.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience in reception or client support. We love seeing how your background aligns with our values and the role, so be specific about your skills and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Keep it engaging and concise, and make sure to mention why you’re excited about joining Portico and what you can bring to the team.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at Portico
✨Know the Company Culture
Before your interview, take some time to research Portico's unique culture. Understand their values around hard work, dedication, and fun in the workplace. This will help you align your answers with what they’re looking for and show that you’re a great fit.
✨Showcase Your People Skills
As a Receptionist / Client Support Executive, your ability to engage with people is crucial. Prepare examples of how you've provided excellent service in previous roles. Think about times when you’ve gone above and beyond to make someone’s experience memorable.
✨Prepare for Common Scenarios
Expect questions about handling difficult situations or multitasking under pressure. Think of specific instances where you successfully managed a busy front desk or resolved a client issue. This will demonstrate your problem-solving skills and calmness in a fast-paced environment.
✨Dress to Impress
First impressions matter, especially in a client-facing role. Dress professionally and ensure your appearance is polished. This not only shows respect for the interviewers but also reflects the high standards expected at Portico.
