Senior Office Coordinator

Company Description Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, and believes that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop, and progress in their careers. Job Description Portico is currently recruiting for a hands-on Senior Office Coordinator (Senior Community Housekeeper) to join our team at the London offices of a world-renowned bank. The Senior Community Housekeeper plays a key role in the presentation of the office, helping deliver an exceptional customer experience for all internal and external visitors by ensuring all areas are maintained to the highest standards. This includes resetting meeting rooms, restocking pantries and stationery hubs, and keeping noticeboards updated. They will ensure desks and flexible working spaces are ready for colleagues, report issues through the helpdesk, and collaborate with suppliers to resolve ongoing problems. This is a hands-on role that also involves line management duties. Responsibilities include: Managing two part-time housekeepers, including payroll, scheduling, HR, recruitment, onboarding, and training. Monitoring standards, conducting spot checks, and providing feedback and training. Allocating resources, managing leave requests, and creating rotas. Building partnerships with cleaning and engineering suppliers. Collaborating with Community Hosts to maintain quality spaces. Being a friendly, helpful face for clients in the office. Hours: 40 hours per week, 12pm-9pm, Monday to Friday. Salary: £35,000 Qualifications Experience in hotel services or managing private residences, such as a house manager or Butler, is desirable. Office management experience is beneficial but not essential. Candidates should have: High attention to detail Strong English and communication skills Proven management and supervisory skills Excellent personal presentation Solid IT knowledge, including email communication and IT systems for logging and tracking jobs Additional Information What’s in it for you? Excellent holiday allowance Pension contributions Life insurance Enhanced annual leave Recommend a Friend Bonus Scheme Thank you voucher scheme 24-hour personal helpline for counselling and support Access to discounts and benefits platform Training and development opportunities through our Training Academy #J-18808-Ljbffr