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For Companies At a Glance
- Tasks: Welcome guests and manage front of house operations with a smile.
- Company: Join Portico, a vibrant company that values hard work and fun.
- Benefits: Enjoy competitive salary, great holiday allowance, and employee discounts.
- Other info: Clear career progression and ongoing training opportunities await you.
- Why this job: Be the face of the business and create memorable experiences for clients.
- Qualifications: Personable, organised, and passionate about excellent service.
The predicted salary is between 30000 - 39000 ÂŁ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging. We embrace diversity and believe in treating everyone equally, ensuring everyone has the same opportunities to grow, develop and progress in their careers.
What’s in it for you?
- Clear progression opportunities across reception, client services and leadership roles
- Exposure to a premium, corporate environment
- Monday to Friday working pattern
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour employee support helpline
- Access to “Choices” – discounts across retail, hotels, cinemas and more
- Ongoing training and development through the Portico Training Academy
The Role
Portico is recruiting for a Receptionist / Client Support Executive to join our team across the UK. This opportunity is open to candidates at all levels, from those starting their career in reception through to experienced client support team members looking for their next step. You will play a key role in delivering a first-class client and guest experience, acting as the face of the business and ensuring every interaction is professional, seamless and memorable.
Key Responsibilities
- Provide a warm, professional and engaging welcome to all visitors and guests
- Manage front of house operations, ensuring a smooth and efficient service
- Coordinate meeting room bookings and support onsite meetings and events
- Respond to queries via email, phone and internal systems
- Support the wider team with administrative and operational tasks
- Maintain exceptional presentation standards across all client-facing areas
About You
We’re looking for individuals who are naturally personable, organised and passionate about delivering excellent service.
- Experience within reception, front of house, hospitality or customer service
- Background in corporate reception or 4/5-star hospitality is highly desirable
- Strong communication skills and confidence engaging with a wide range of people
- Ability to multitask, prioritise and remain calm in a fast-paced environment
- Professional, polished and detail-oriented
Why Apply?
Whether you’re starting out in your career or already an experienced receptionist, this is a fantastic opportunity to join a company that genuinely invests in its people and offers long-term career development.
Receptionist / Client Support Executive (All Levels) employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Client Support Executive (All Levels)
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Receptionist role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you meet someone new, be ready to share who you are and what you're looking for in a job. A confident introduction can make a lasting impression and open doors.
✨Tip Number 3
Don’t shy away from applying directly through our website! It shows initiative and gives you a better chance of being noticed by the hiring team. Plus, it’s super easy!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Receptionist / Client Support Executive (All Levels)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, we’re all about creating a fun and engaging work environment!
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience in reception or customer service, and connect it back to how it makes you a great fit for us at Portico. We love seeing how your background aligns with our values!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences – it helps us see your strengths at a glance!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing culture!
How to prepare for a job interview at Portico
✨Know the Company Culture
Before your interview, take some time to research Portico's unique culture. Understand their values around hard work, dedication, and fun in the workplace. This will help you align your answers with what they’re looking for and show that you’re a great fit.
✨Showcase Your People Skills
As a Receptionist / Client Support Executive, you'll be the face of the business. Prepare examples of how you've provided excellent service in previous roles. Think about times when you’ve gone above and beyond to make someone’s experience memorable.
✨Practice Multitasking Scenarios
In a fast-paced environment, being able to multitask is key. During your interview, be ready to discuss how you handle multiple tasks at once. You might even want to practice answering questions while managing a mock phone call or email query.
✨Dress to Impress
First impressions matter, especially in a corporate setting. Make sure you dress professionally and present yourself well. This not only shows respect for the interviewers but also reflects the polished image Portico aims to project.