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- Tasks: Lead a dynamic reception team and deliver exceptional front-of-house services.
- Company: Join Portico, a diverse and engaging workplace that values hard work and fun.
- Benefits: Enjoy great holidays, pension contributions, life insurance, and exclusive discounts.
- Why this job: Be a key player in exceeding client expectations and fostering team motivation.
- Qualifications: Strong communication skills and previous supervisory customer service experience required.
- Other info: Access to excellent training and development opportunities for career growth.
The predicted salary is between 30784 - 43098 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
The team takes pride in being the service partner selected to deliver front‑of‑house services, and have a special can‑do, flexible approach, relishing the opportunity to keep raising the bar, exceeding expectations at every chance they get. Daily, the Reception Supervisor will get to know the client’s vision of exceeding expectations through intuitive service, careful planning, and faultless standards. Team motivation, pride and engagement are essential to exceeding our client’s expectations, and the Supervisor plays a huge part in ensuring all these things are present.
Working Hours: 40 hours per week, shifts between 8 – 5 pm
Salary: £30,784
Qualifications:
- The ideal candidate will have excellent communication skills and exceptional attention to detail.
- They will be proactive, flexible and have a can‑do attitude, with the ability to set the example, supervise and promote change.
- The successful candidate must be able to engage with others to create rapport and be able to handle multiple requests simultaneously.
Additional Information:
- Previous supervisory customer service experience is essential.
Benefits:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24‑hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers fabulous savings for thousands of high‑street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Location: Camberley, England, United Kingdom
Reception Supervisor in Reading employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor in Reading
✨Tip Number 1
Get to know the company culture before your interview. Portico values hard work and a fun environment, so show us how you embody that spirit! Research our values and think of examples from your past experiences that align with them.
✨Tip Number 2
Practice your communication skills! As a Reception Supervisor, you'll need to engage with clients and your team effectively. Try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your proactive attitude during the interview. We love candidates who can think on their feet and come up with solutions. Prepare some examples of how you've tackled challenges in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of the Portico family.
We think you need these skills to ace Reception Supervisor in Reading
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating an engaging work environment!
Tailor Your Application: Make sure to tailor your application to the Reception Supervisor role. Highlight your previous supervisory experience and how it aligns with our can-do culture. We love seeing candidates who understand our values and can demonstrate how they fit in!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to showcase your skills and experiences effectively. We want to get to know you without sifting through too much fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our unique culture and what we stand for!
How to prepare for a job interview at Portico
✨Know the Company Culture
Before your interview, take some time to understand Portico's unique culture. They value hard work, dedication, and a fun working environment. Show that you resonate with these values and can contribute positively to their team spirit.
✨Demonstrate Your Communication Skills
As a Reception Supervisor, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in customer service settings. This will showcase your ability to engage with clients and team members alike.
✨Showcase Your Leadership Qualities
Since the role involves supervision, be ready to discuss your previous supervisory experiences. Highlight instances where you motivated your team or handled multiple requests simultaneously, demonstrating your proactive and flexible approach.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to exceed client expectations. Think of specific scenarios where you went above and beyond in your service delivery, as this aligns perfectly with what Portico is looking for.
