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- Tasks: Be the friendly face of Portico, welcoming visitors and ensuring a seamless experience.
- Company: Join a diverse and fun-loving team at Portico, where hard work is rewarded.
- Benefits: Enjoy competitive salary, excellent holiday allowance, and access to discounts.
- Why this job: Make a real impact by creating memorable experiences for clients and staff.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Great training opportunities and a supportive environment for personal growth.
The predicted salary is between 24500 - 33500 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico are on the lookout for a Receptionist (Welcome Host) to join our Front of House team at a multi-tenant building in Oxford. As a corporate receptionist, you will be the first point of contact for visitors, clients and staff, demonstrating the highest level of customer service and professionalism with every interaction. You will make the staff and visitor arrival journey seamless and memorable through genuine engagement and efficiency, working collectively with other service partners to achieve a one team approach.
Shift details: 40 hours per week. Shifts between 8:30-17:30, Mon‑Fri.
Salary: £29,500
Please note that this is a stand-alone role and the successful candidate will need to be comfortable being the sole Portico team member on site, whilst being a part of a larger team based at other locations.
Qualifications: The successful candidate will have strong communication skills, good attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to handle differing client needs. Passionate about excellent service and an excellent multitasker, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants. Customer service experience is required for the role, preferably within a corporate, 5* hotel or airline environment.
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Receptionist in Oxford employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Portico's values and how they embrace diversity. This will help you connect with the team and show that you're genuinely interested in being part of their unique environment.
✨Tip Number 2
Practice your customer service skills! As a receptionist, you'll be the face of the company. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation with professionalism and a smile.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the team. They might share valuable insights that can help you stand out during the interview process.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it shows initiative and enthusiasm, which are key traits for a successful receptionist at Portico.
We think you need these skills to ace Receptionist in Oxford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and warmth into your words. Remember, as a Receptionist, you'll be the first point of contact, so show us how engaging you can be!
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Portico. Highlight your customer service experience and any relevant skills that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our unique culture and values while you’re at it!
How to prepare for a job interview at Portico
✨Know the Company Culture
Before your interview, take some time to understand Portico's unique culture. They value hard work, dedication, and a fun working environment. Show that you resonate with these values and can contribute positively to their team.
✨Demonstrate Customer Service Skills
As a Receptionist, you'll be the first point of contact for visitors and clients. Prepare examples from your past experiences where you provided excellent customer service. Highlight your ability to engage genuinely and handle various client needs with professionalism.
✨Showcase Your Multitasking Abilities
In this role, you'll need to juggle multiple tasks efficiently. Think of specific instances where you've successfully managed several responsibilities at once. This will demonstrate your capability to thrive in a busy environment.
✨Emphasise Teamwork and Adaptability
Even though you'll be the sole Portico team member on site, you'll still be part of a larger team. Share examples of how you've worked collaboratively in the past and your flexibility in adapting to different situations or client needs.
