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- Tasks: Be the friendly face of our hospitality team, welcoming guests and ensuring a fantastic experience.
- Company: Join a leading hospitality service provider in the heart of Oxford.
- Benefits: Enjoy generous holiday allowance, training opportunities, and a supportive work environment.
- Why this job: Make a difference by creating memorable experiences for guests every day.
- Qualifications: Customer service experience, preferably in corporate, hotel, or airline settings.
- Other info: Full-time role with 40 hours a week in a dynamic and rewarding atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A hospitality service provider in Oxford seeks an experienced Receptionist (Welcome Host) to join their Front of House team. The role emphasizes delivering outstanding customer service as the first point of contact for clients and visitors.
Applicants should be personable, adaptable, and experienced in customer service, preferably from a corporate, hotel or airline background.
This is a full-time position requiring 40 hours a week with various benefits including generous holiday allowance and training opportunities.
Guest Experience Host – Front of House (Oxford) employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host – Front of House (Oxford)
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations as a Guest Experience Host. This will help you feel more confident and prepared when those questions come up during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look polished and professional to show that you take the role seriously and are ready to represent the company well.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace Guest Experience Host – Front of House (Oxford)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your experiences and what makes you passionate about customer service.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in hospitality. We’re looking for someone who’s adaptable and personable, so emphasise any roles where you’ve excelled in customer-facing positions.
Craft a Compelling Cover Letter: Your cover letter is your chance to make a great first impression. Use it to explain why you’re the perfect fit for our Front of House team and how your background aligns with the role. Keep it engaging and concise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Portico
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult situations or gone above and beyond for a guest. This will show that you understand the importance of being the first point of contact.
✨Show Off Your Personable Side
As a Guest Experience Host, being personable is key. Practice your warm greetings and friendly body language. During the interview, let your personality shine through – smile, make eye contact, and engage with the interviewer as if they were a guest.
✨Research the Company Culture
Familiarise yourself with the hospitality service provider's values and mission. Understanding their approach to customer service will help you tailor your answers and demonstrate that you're a good fit for their Front of House team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company aligns with your career goals. Consider asking about training opportunities or how they measure guest satisfaction.
