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- Tasks: Manage office presentation, oversee housekeeping staff, and ensure a welcoming environment for clients.
- Company: Portico is a leading guest services provider with over 15 years of experience in the UK & Ireland.
- Benefits: Enjoy holiday allowance, pension, life insurance, and discounts at top retailers.
- Why this job: Join a vibrant community that values hard work, diversity, and personal growth in a fun environment.
- Qualifications: Strong attention to detail, management skills, and good communication are essential; office experience is a plus.
- Other info: Flexible working hours from 12pm-9pm, Monday to Friday, with a salary of £35,000.
Portico is currently recruiting for a hands-on Office Coordinator (Senior Community Housekeeper) to join our team at the London offices of a world renown bank.The Senior Community Housekeeper is a unique role, focused on the presentation of the office, and has a huge part to play in helping our team to deliver an exceptional customer experience for all internal and external customers visiting the corporate facilities, ensuring that all areas are set up to the highest standard.This includes resetting meeting rooms, restocking pantries and stationery hubs and keeping noticeboards up to date. They will ensure all desks and flexible working spaces are set up and in working order for colleagues coming to the office the next day, as well as raising any issues/ faults through the helpdesk and working closely with suppliers to highlight and resolve ongoing issues.Whilst this is a very hands-on role, the Senior Community Housekeeper will need to balance their operational duties with enhanced line management duties. They will: –
- Provide direct line management of the two part-time housekeepers with the help of the Community Manager (i.e. payroll, scheduling, HR, recruitment, onboarding and training).
- Monitor standards, complete spot checks and provide feedback/ further training to Housekeepers as required.
- Co-ordinate resources, allocating the Housekeepers to areas as needed, managing leave requests, and creating rotas which reflect the needs of the business.
- Build partnerships with the cleaning and engineering suppliers through regular communication and meetings.
- Work closely with the Community Hosts to deliver impeccable, fit for purpose spaces for our clients.
- Be a friendly, helpful and familiar face for clients using the office.
Hours: 40 hours per week, 12pm-9pm, from Mon-Fri.Salary: £35,000We would be keen to also meet with candidates with a background in hotel services or managing private residences, as house manager of Butler.Experience of office management is beneficial but not essential.Candidates must: –
- Have high levels of attention to detail
- Have strong English and communication skills.
- Have strong management skills, with proven experience of supervisory duties.
- Have excellent personal presentation
- Have a solid knowledge of IT, as this role requires communicating via email and using IT systems to log and track jobs.
Whats in it for you?
- Holiday allowance and Enhanced annual leave.
- Pension.
- Life insurance.
- Recommend a Friend Bonus Scheme.
- Thank you voucher scheme.
- 24-hour private helpline for employees, providing counselling & information services.
- Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Award winning Training Academy that provides excellent training and development opportunities for our people.
- Eyecare scheme
Who is Portico?Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working, and other soft services.Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the assistance of our operational teams.Why Portico?Portico is defined by our unique culture One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.?We are one vibrant community and love meeting up to celebrate our success.Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.At Portico hard work and dedication are never overlooked. We provide every team member with the very best coaching, encouragement, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu thank you scheme, the Annual Portico People Awards and long service awards.
AMRT1_UKCT
Office Coordinator employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs of the role by researching office coordination and housekeeping best practices. Understanding the nuances of maintaining a professional environment will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Portico or similar companies to gain insights into their culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Demonstrate your management skills by preparing examples of how you've successfully led teams or projects in the past. Be ready to discuss your experience in training and supervising staff, as this is a key aspect of the role.
✨Tip Number 4
Showcase your attention to detail by being meticulous in your preparation for any interviews. This includes dressing appropriately, arriving on time, and being well-prepared to discuss how you would maintain high standards in the office environment.
We think you need these skills to ace Office Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in office management or hospitality. Emphasise any supervisory roles you've held and detail your attention to detail and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create a welcoming environment. Mention specific examples from your past experiences that demonstrate your management skills and attention to detail.
Highlight Relevant Skills: In your application, clearly outline your IT proficiency, communication skills, and any experience with managing teams. These are crucial for the Office Coordinator role, so make them stand out.
Show Enthusiasm for the Company: Research Portico and mention why you want to work there specifically. Highlight their commitment to employee development and customer service, and express how your values align with theirs.
How to prepare for a job interview at Portico
✨Showcase Your Attention to Detail
As the role requires high levels of attention to detail, be prepared to discuss specific examples from your past experiences where you demonstrated this skill. Highlight how your meticulous nature has positively impacted your previous workplaces.
✨Demonstrate Strong Communication Skills
Since strong English and communication skills are essential, practice articulating your thoughts clearly. During the interview, ensure you listen actively and respond thoughtfully to questions, showcasing your ability to communicate effectively.
✨Highlight Management Experience
The position involves supervisory duties, so be ready to share your management experiences. Discuss how you've successfully led teams, handled scheduling, or provided training, and emphasise your ability to motivate and support others.
✨Familiarise Yourself with IT Systems
Given that the role requires solid knowledge of IT for communication and job tracking, brush up on relevant software and tools. Be prepared to discuss your experience with IT systems and how you've used them to enhance operational efficiency in previous roles.
