At a Glance
- Tasks: Lead a dynamic front-of-house team and elevate guest experiences to new heights.
- Company: Join Portico, a leader in luxury hospitality with a focus on exceptional service.
- Benefits: Enjoy excellent holiday allowance, pension contributions, and a range of employee perks.
- Other info: Access to training and development opportunities to enhance your career.
- Why this job: Shape the future of hospitality while inspiring teams and delivering world-class service.
- Qualifications: Proven leadership in luxury hospitality and a passion for outstanding service.
The predicted salary is between 40000 - 50000 £ per year.
Join Portico and lead an exceptional front of house experience. Are you a passionate hospitality leader who thrives in fast-paced, high-profile environments? We’re looking for a Reception Manager who can inspire teams, elevate service standards, and deliver a truly world-class guest experience.
- Drive excellence – Continuously raise the bar on service standards and innovation.
- Manage key spaces – Oversee reception, conference, and executive client areas.
- Build powerful relationships – Partner with clients, stakeholders, and service providers.
- Deliver results – Use KPIs and insights to improve performance and service delivery.
- Shape the future – Lead change, influence strategy, and bring fresh ideas to life.
Proven leadership experience in luxury hospitality or corporate front-of-house. A passion for exceptional service and attention to detail. Strong commercial awareness with experience working with KPIs and performance data.
Excellent holiday allowance, pension contributions, life insurance, enhanced annual leave, recommend a friend bonus scheme, thank you voucher scheme, 24-hour personal helpline for employees providing counselling & information services, access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people.
Senior Reservations Manager (Permanent) in London employer: Portico
At Portico, we pride ourselves on being an exceptional employer in the luxury hospitality sector, offering a vibrant work culture that values innovation and excellence. Our commitment to employee growth is evident through our comprehensive Training Academy, alongside generous benefits such as enhanced annual leave, a robust pension scheme, and access to exclusive discounts. Join us in shaping memorable guest experiences while enjoying a supportive environment that fosters professional development and personal well-being.
