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For Companies At a Glance
- Tasks: Welcome guests, manage front of house, and ensure seamless service.
- Company: Join Portico, a company that values hard work and fun.
- Benefits: Competitive salary, excellent holiday allowance, and ongoing training.
- Other info: Clear progression opportunities and a supportive team environment.
- Why this job: Be the face of the business and create memorable experiences.
- Qualifications: Personable, organised, and passionate about customer service.
The predicted salary is between 30000 - 39000 ÂŁ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging. We embrace diversity and believe in treating everyone equally, ensuring everyone has the same opportunities to grow, develop and progress in their careers.
What’s in it for you?
- Clear progression opportunities across reception, client services and leadership roles
- Exposure to a premium, corporate environment
- Monday to Friday working pattern
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour employee support helpline
- Access to “Choices” – discounts across retail, hotels, cinemas and more
- Ongoing training and development through the Portico Training Academy
The Role
Portico is recruiting for a Receptionist / Client Support Executive to join our team across the UK. This opportunity is open to candidates at all levels, from those starting their career in reception through to experienced client support team members looking for their next step. You will play a key role in delivering a first-class client and guest experience, acting as the face of the business and ensuring every interaction is professional, seamless and memorable.
Key Responsibilities
- Provide a warm, professional and engaging welcome to all visitors and guests
- Manage front of house operations, ensuring a smooth and efficient service
- Coordinate meeting room bookings and support onsite meetings and events
- Respond to queries via email, phone and internal systems
- Support the wider team with administrative and operational tasks
- Maintain exceptional presentation standards across all client-facing areas
About You
We’re looking for individuals who are naturally personable, organised and passionate about delivering excellent service. Experience within reception, front of house, hospitality or customer service is required. A background in corporate reception or 4/5-star hospitality is highly desirable. Strong communication skills and confidence engaging with a wide range of people are essential. The ability to multitask, prioritise and remain calm in a fast-paced environment is important. You should be professional, polished and detail-oriented.
Why Apply?
Whether you’re starting out in your career or already an experienced receptionist, this is a fantastic opportunity to join a company that genuinely invests in its people and offers long-term career development.
Receptionist / Client Support Executive (All Levels) in London employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Client Support Executive (All Levels) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your personality and how you can bring that warm, professional vibe to the role.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest. Sometimes, the best opportunities come from a simple email.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at Portico.
We think you need these skills to ace Receptionist / Client Support Executive (All Levels) in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, we’re all about creating a fun and engaging work environment!
Tailor Your Application: Make sure to tailor your application to the role of Receptionist / Client Support Executive. Highlight any relevant experience in customer service or hospitality, and showcase how your skills align with what we’re looking for. A personalised touch goes a long way!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to highlight your key achievements and experiences that relate to the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success! It’s super easy, and you’ll be able to find all the information you need about the role and our company culture. Plus, it shows us you’re keen to join the Portico family!
How to prepare for a job interview at Portico
✨Know the Company Culture
Before your interview, take some time to research Portico's unique culture. Understand their values around hard work, dedication, and fun in the workplace. This will help you align your answers with what they’re looking for and show that you’re a great fit.
✨Showcase Your People Skills
As a Receptionist / Client Support Executive, your ability to engage with people is crucial. Prepare examples of how you've provided excellent service in previous roles. Think about times when you’ve gone above and beyond to make someone’s experience memorable.
✨Prepare for Common Scenarios
Expect questions about handling difficult situations or multitasking under pressure. Think of specific instances where you successfully managed a busy front desk or resolved a client issue. This will demonstrate your ability to stay calm and professional in a fast-paced environment.
✨Dress to Impress
First impressions matter, especially in a client-facing role. Dress professionally and ensure your appearance is polished. This not only shows respect for the interviewers but also reflects the high standards expected at Portico.