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- Tasks: Manage a portfolio of properties and deliver exceptional service to landlords and tenants.
- Company: Join Portico, a leading London property agency with a focus on innovation and customer care.
- Benefits: Enjoy competitive salary, generous holiday allowance, and access to 24/7 virtual GP services.
- Other info: Be part of a dynamic team that values diversity and excellence in the property industry.
- Why this job: Kickstart your career in real estate with growth opportunities and a supportive team environment.
- Qualifications: Passion for customer service, strong organisational skills, and effective communication abilities.
The predicted salary is between 31000 - 31000 £ per year.
Location: Stratford
Brand: Portico
Salary: £31,000 OTE inclusive of commission
About Portico: Portico Estate Agents is a leading London-based property agency, offering expert sales, lettings, and property management services. Acquired by the broader LRG in 2021, we benefit from the strength and resources of one of the UK's largest property groups while maintaining our local expertise and customer-focused approach. At Portico, we are committed to delivering exceptional service, innovative solutions, and career growth opportunities for our team.
Job Summary and Key Responsibilities: As a Property Manager you will be tasked with managing a large portfolio of residential lettings properties; delivering a fast, effective, and professional service that we promise to deliver to our Landlords. The environment is fast paced, and you need to be conscientious, hardworking, and driven to produce results. The position is permanent and will provide opportunity to the right candidate to progress to a senior position in one of London's leading estate agencies.
Duties will include:
- Managing a portfolio of properties in the local area.
- Organising & conducting property visits.
- Organising safety inspections in line with legislation and flagging up remedial works.
- Reporting back to landlords and arranging any necessary remedial work.
- Dealing promptly and courteously with all communications from landlords, tenants and contractors.
- Responding quickly to urgent maintenance issues and dealing with potential dangers associated with a property in a timely manner.
- Negotiating tenancy renewals, collecting rent and dealing with late payments.
- Processing end of tenancy check outs, liaising with utility companies, letting offices and client accounts departments.
- Running monthly reports.
Skills required:
- Be passionate about delivering exceptional customer service.
- Have strong organisational and time management skills.
- Have the ability to work under pressure and towards deadlines.
- Have strong communication skills and confidence in building rapport with a variety of stakeholders.
What we can offer you:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Supportive and collaborative team environment.
Benefits:
- Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
- Regular awards & incentives for Top Achievers.
- Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
- Structured training & support.
Portico, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Property Manager in London employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property industry. You never know who might have a lead on a Property Manager role or can introduce you to someone at Portico.
✨Tip Number 2
Get social! Follow Portico on LinkedIn and engage with their posts. This shows your interest in the company and helps you stay updated on any job openings or company news.
✨Tip Number 3
Prepare for interviews by researching common questions for Property Managers. Practice your answers and think of examples that showcase your customer service skills and ability to handle pressure.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by our Internal Recruitment team. Plus, it shows you’re genuinely interested in joining the Portico family.
We think you need these skills to ace Property Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight relevant experience and skills that match what we're looking for, like customer service and organisational skills. This shows us you’re serious about the position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how you can contribute to our team. Keep it concise but engaging – we want to see your personality!
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to communicate clearly and effectively. Whether it's through your writing style or how you present your experiences, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Portico
✨Know Your Portfolio
Before the interview, take some time to familiarise yourself with the types of properties Portico manages. Understand the local market trends and be ready to discuss how you would handle various scenarios related to property management.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples from your past experiences where you went above and beyond for clients. Highlight your ability to communicate effectively and build rapport with landlords and tenants.
✨Demonstrate Organisational Skills
The role requires strong organisational and time management skills. Be prepared to discuss how you prioritise tasks and manage your time effectively, especially in a fast-paced environment. Consider sharing specific tools or methods you use to stay organised.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential maintenance issues or tenant disputes you might encounter and how you would resolve them. This will show your proactive approach and readiness for the challenges of the role.