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- Tasks: Lead a reception team and ensure top-notch service in a bustling environment.
- Company: Renowned hospitality company in the heart of London.
- Benefits: Competitive salary, generous holiday allowance, and training opportunities.
- Why this job: Join a dynamic team and enhance your management skills in a vibrant setting.
- Qualifications: Management experience and strong customer service skills required.
The predicted salary is between 36000 - 60000 £ per year.
A prominent hospitality company in London seeks a Reception Manager for a 9-month maternity cover role. The successful candidate will manage a reception team, uphold high service standards, and ensure smooth operations across two busy buildings.
Ideally, you should have management experience and a strong customer service background, preferably within corporate or five-star environments.
This role offers a competitive salary and various employee benefits, including a generous holiday allowance and training opportunities.
Front of House Manager – 9-Month Maternity Cover (London) employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager – 9-Month Maternity Cover (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front of House Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for management roles in hospitality and practice your responses. We want you to showcase your experience and how you can maintain high service standards while managing a team.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for customer service shine through. They’re looking for someone who can lead a team and create a welcoming atmosphere, so be yourself!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace that interview and land the job you want.
We think you need these skills to ace Front of House Manager – 9-Month Maternity Cover (London)
Some tips for your application 🫡
Show Off Your Management Skills: When writing your application, make sure to highlight your management experience. We want to see how you've led teams in the past and what strategies you've used to maintain high service standards.
Customer Service is Key: Since this role is all about customer service, share specific examples of how you've gone above and beyond for guests. We love hearing about those moments that made a difference!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match our job description. It shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Portico
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to customer service and how they maintain high standards in hospitality. This will help you align your answers with what they’re looking for.
✨Showcase Your Management Skills
Be ready to discuss your previous management experience. Prepare specific examples of how you've led a team, resolved conflicts, or improved service standards. This will demonstrate your capability to manage the reception team effectively.
✨Customer Service is Key
Since this role is all about upholding service standards, think of scenarios where you’ve gone above and beyond for customers. Share these stories during the interview to highlight your strong customer service background.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This shows your genuine interest in the role and helps you understand more about the company culture and expectations for the Front of House Manager position.
