At a Glance
- Tasks: Provide exceptional customer care and create lasting impressions for guests and colleagues.
- Company: Join a diverse and fun-loving team at Portico, a leader in visitor experience.
- Benefits: Enjoy great holidays, pension contributions, life insurance, and exclusive discounts.
- Other info: Access to training and development opportunities for career growth.
- Why this job: Be the face of excellence in service at a prestigious multi-national bank.
- Qualifications: Strong communication skills and previous customer service experience are essential.
The predicted salary is between 28665 - 28665 € per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico are currently on the lookout for a Corporate Concierge to join our team based at the corporate offices of a large multi-national bank in Charing Cross. The Concierge team members leave all guests and colleagues with a positive and lasting impression of the bank as the market leader in visitor experience and service excellence. Their key function is to ensure that the highest level of customer care and personal service is provided to all stakeholders including employees, colleagues, visitors, event delegates and VIPs.
Working Hours: 35 hours per week, 7 hour shifts between 12pm-7pm, Mon-Fri
Salary: £28,665 per annum
The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive, flexible and have a can-do attitude. The successful candidate must be able to engage with others to create rapport and handle multiple requests simultaneously. Previous experience in a customer service role or concierge role is essential.
What’s in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Corporate Concierge in London employer: Portico
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are recognised and rewarded. As a Corporate Concierge at our prestigious location in Charing Cross, you will enjoy a range of benefits including generous holiday allowances, pension contributions, and access to our Training Academy for personal growth. Join us to be part of a diverse team that prioritises employee well-being and offers unique perks like a Recommend a Friend Bonus Scheme and a 24-hour personal helpline.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Concierge in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Portico and their values. This way, you can show how your personality and work ethic align with their fun and engaging environment.
✨Tip Number 2
Practice your communication skills! As a Corporate Concierge, you'll need to engage with a variety of people. Try role-playing common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Show off your attention to detail! During the interview, share specific examples from your past experiences where you went above and beyond for customers. This will demonstrate your proactive attitude and ability to handle multiple requests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Portico family and ready to contribute to their exceptional visitor experience.
We think you need these skills to ace Corporate Concierge in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating a positive and engaging work environment!
Tailor Your Application:Make sure to tailor your application specifically for the Corporate Concierge role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our amazing team!
How to prepare for a job interview at Portico
✨Know Your Stuff
Before the interview, make sure you research Portico and their unique culture. Understand their values around hard work, dedication, and diversity. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Show Off Your Communication Skills
As a Corporate Concierge, excellent communication is key. During the interview, practice clear and confident communication. Use examples from your past experiences to demonstrate how you've effectively engaged with customers or colleagues, creating rapport and providing exceptional service.
✨Be Proactive and Flexible
Portico values a can-do attitude, so be ready to showcase your proactive nature. Think of situations where you’ve gone above and beyond in customer service. Share these stories to illustrate your flexibility and ability to handle multiple requests simultaneously.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you understand if it’s the right fit for you. Consider asking about the team dynamics, training opportunities, or how they measure success in the Concierge role.
