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- Tasks: Welcome guests, manage bookings, and assist with events in a vibrant law firm.
- Company: Join Portico, a diverse and fun-loving company that values hard work and growth.
- Benefits: Enjoy competitive salary, generous holiday allowance, and access to discounts and training.
- Why this job: Be the friendly face of a prestigious law firm and make lasting connections.
- Qualifications: Bubbly personality, excellent people skills, and experience in client services required.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 26000 - 36000 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico are currently recruiting for an Executive Receptionist (Client Support Executive), based at the Central London offices of one of the largest law firms in the world. As a Client Support Executive, you will work across all areas of the Client Support. From providing a friendly welcome at reception to all visitors and guests, to assisting in booking and facilitating onsite meetings and events. You will also get involved with other ad-hoc daily tasks and requests via email, phone and the service desk app.
Hours: 40 hours per week, 8-hour shifts between 7am-7pm Mon-Fri
Salary: £31,200
Applicants must have a bubbly personality and excellent people skills, giving them the ability to build long lasting relationships. They will have the ability to work well under pressure, as well as the ability to multi-task and manage their day effectively to balance the needs of visiting guests with room bookings and events management. Experience of delivering 5-star service within a busy corporate or hotel environment is essential. Experience in a client services role and previous experience in a law firm would be advantageous.
What’s in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Client Support Executive in London employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Executive in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Portico's values and mission. This way, you can show how your bubbly personality and people skills align perfectly with their fun and engaging work environment.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in delivering 5-star service and how you handle pressure while juggling multiple tasks.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that can help you stand out during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and gives you a chance to highlight your unique skills directly to the hiring team.
We think you need these skills to ace Client Support Executive in London
Some tips for your application 🫡
Show Your Personality: We want to see your bubbly personality shine through in your application! Don’t be afraid to let your unique voice come across in your cover letter and CV. Remember, we’re all about fun and engagement here at Portico!
Tailor Your Application: Make sure to tailor your application to the Client Support Executive role. Highlight your experience in delivering 5-star service and any relevant skills that show you can handle the busy environment of a law firm. We love seeing how you connect your background to what we do!
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate well-structured information that gets straight to the point. This shows us you can manage your day effectively, just like you would in the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Portico
✨Show Off Your People Skills
As a Client Support Executive, your ability to connect with people is key. During the interview, share examples of how you've built relationships in previous roles. Be friendly and approachable – let your bubbly personality shine through!
✨Demonstrate Your Multi-Tasking Abilities
The role requires juggling various tasks, so be ready to discuss how you manage multiple responsibilities. Prepare a few scenarios where you successfully handled competing priorities, especially in a busy environment like a corporate office or hotel.
✨Research Portico's Culture
Understanding the unique culture at Portico will help you stand out. Familiarise yourself with their values around diversity and empowerment. Mention how you align with these values and how you can contribute to making work fun and engaging.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life situations. Think about challenges you've faced in client services and how you resolved them. Practising these scenarios will help you articulate your thought process clearly during the interview.
