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For Companies At a Glance
- Tasks: Deliver top-notch hospitality and ensure seamless meeting experiences for clients.
- Company: Join Portico, a vibrant company that values hard work and fun.
- Benefits: Enjoy competitive salary, generous holiday allowance, and great perks.
- Why this job: Be the friendly face that makes a lasting impression on guests.
- Qualifications: Previous catering experience and a passion for customer service required.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
The predicted salary is between 24000 - 32000 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, and believes that work should be fun and engaging. Our family is made up of many different people. We embrace diversity and strive to treat everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico has begun the search for a Hospitality Host to join our small team based at a Law Firm within close proximity to Chancery Lane station. The friendly welcome from our Reception and Hospitality team sets the first impression guests and visitors have of our client’s business, along with the service they receive whilst in the office. The Hospitality Host role includes the delivery and operation of onsite hospitality, catering, meeting room setup, and IT troubleshooting service.
The main responsibilities of the successful Hospitality Host are to:
- Provide a friendly and efficient hospitality service at the firm’s offices.
- Book meeting rooms and set them up for each individual meeting.
- Host during the meetings, ensuring that all equipment is in working order, and provide high‑end food and beverage service to the client’s staff and visitors.
- Cover reception duties and manage back‑of‑house tasks such as keeping the pantry clean and operating cloakroom services.
- Maintain overall cleanliness, organize furniture and partitions for meet‑ups and events.
Qualifications:
- Previous catering experience, preferably within a high‑end corporate environment.
- Hardworking with a passion for customer service.
- Professional appearance and clear communication skills face‑to‑face and over the telephone.
- Physical stamina for manual handling and heavy lifting, moving furniture and partitions during room set‑up.
Additional Information:
- Hours: 40 hours per week, shifts usually between 7 am and 7 pm from Monday to Friday. Flexibility required for hosting events in the evenings.
- Salary: £32,000 per annum.
- Benefits include:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommendation a Friend Bonus Scheme
- Thank you voucher scheme
- 24‑hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discount platform for thousands of retailers, hotels, cinemas and more
- Training Academy providing excellent training and development opportunities
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Design, Art/Creative, and Information Technology
Industries: Hospitality
Hospitality Host employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Host
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you, which can really boost your chances.
✨Tip Number 2
Practice makes perfect! Before any interview, rehearse common questions and your responses. This will help you feel more confident and articulate when discussing your passion for customer service and hospitality.
✨Tip Number 3
Dress to impress! Make sure you look the part when you go for interviews. A professional appearance shows that you take the role seriously and are ready to represent the company well.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits for a Hospitality Host.
We think you need these skills to ace Hospitality Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A friendly tone can make a great first impression!
Tailor Your Experience: Make sure to highlight any previous catering or hospitality experience you have, especially in high-end environments. We love seeing how your background aligns with the role of a Hospitality Host, so be specific about your relevant skills!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Portico family!
How to prepare for a job interview at Portico
✨Know the Company Culture
Before your interview, take some time to research Portico's unique culture. Understand their values around hard work, dedication, and fun in the workplace. This will help you align your answers with what they’re looking for and show that you’re a great fit for their team.
✨Showcase Your Customer Service Skills
As a Hospitality Host, customer service is key. Prepare examples from your past experiences where you provided exceptional service or handled difficult situations. Be ready to discuss how you can create a welcoming atmosphere for guests and ensure their needs are met.
✨Demonstrate Your Organisational Skills
The role involves booking meeting rooms and setting them up efficiently. Think of specific instances where you successfully managed multiple tasks or events. Highlight your ability to stay organised and maintain cleanliness, as this will be crucial in your day-to-day responsibilities.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle certain situations, like troubleshooting IT issues or managing catering during a busy event. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and readiness to tackle the challenges of the role.
