Guest Experience Host — Front Desk & Visitor Care (Edinburgh)
Guest Experience Host — Front Desk & Visitor Care (Edinburgh)

Guest Experience Host — Front Desk & Visitor Care (Edinburgh)

Full-Time 28500 - 28500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide friendly customer service and ensure a positive visitor experience.
  • Company: Dynamic service provider in Edinburgh with a focus on relationship-building.
  • Benefits: Competitive salary, generous holiday allowance, and training opportunities.
  • Why this job: Join a vibrant team and make a difference in visitor experiences.
  • Qualifications: Strong attention to detail and multitasking skills required.
  • Other info: Exciting role in a multi-tenanted office building.

The predicted salary is between 28500 - 28500 £ per year.

A service provider in Edinburgh is seeking a Welcome Host to ensure a positive visitor experience in a multi-tenanted office building. The role involves friendly customer service, a strong focus on relationship-building, and adaptability to varying client needs.

The ideal candidate will possess strong attention to detail and thrive in a multitasking environment.

This position offers a competitive salary of £28,500 and excellent benefits including a generous holiday allowance and training opportunities.

Guest Experience Host — Front Desk & Visitor Care (Edinburgh) employer: Portico

Join our vibrant team in Edinburgh as a Guest Experience Host, where we prioritise exceptional visitor care and foster a welcoming atmosphere. With a competitive salary of £28,500, generous holiday allowance, and ample training opportunities, we are committed to your professional growth and well-being. Our inclusive work culture encourages relationship-building and adaptability, making us an outstanding employer for those seeking a rewarding career in customer service.
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Contact Detail:

Portico Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Host — Front Desk & Visitor Care (Edinburgh)

Tip Number 1

Make sure to research the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in being a part of their team.

Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to adapt to different visitor needs and how you would handle them. Role-playing with a friend can be super helpful.

Tip Number 3

When you get to the interview, don’t just talk about your experience—share specific examples of how you've built relationships in previous roles. This will highlight your ability to connect with visitors.

Tip Number 4

Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining us at StudySmarter.

We think you need these skills to ace Guest Experience Host — Front Desk & Visitor Care (Edinburgh)

Customer Service
Relationship-Building
Adaptability
Attention to Detail
Multitasking
Communication Skills
Problem-Solving Skills
Positive Attitude

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with people.

Tailor Your Application: Make sure to customise your application to highlight your experience in customer service and relationship-building. We love seeing how your skills match what we’re looking for, so be specific about your past roles!

Attention to Detail is Key: Since the role requires strong attention to detail, double-check your application for any typos or errors. A polished application shows us that you care about the little things, which is super important in this position.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Portico

Know the Company Inside Out

Before your interview, do some research on the service provider. Understand their values, mission, and what makes them unique in the Edinburgh area. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.

Showcase Your Customer Service Skills

As a Guest Experience Host, your ability to provide friendly and effective customer service is crucial. Prepare examples from your past experiences where you've gone above and beyond for a customer or resolved a challenging situation. This will demonstrate your commitment to creating a positive visitor experience.

Emphasise Your Adaptability

The role requires adaptability to varying client needs, so be ready to discuss how you've successfully managed multiple tasks or adjusted to changing circumstances in previous roles. Highlight specific instances where your flexibility made a difference.

Attention to Detail is Key

In a multitasking environment, attention to detail can set you apart. Think of examples where your keen eye for detail has helped prevent issues or improved a process. This will reassure the interviewers that you can handle the demands of the role effectively.

Guest Experience Host — Front Desk & Visitor Care (Edinburgh)
Portico

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