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- Tasks: Lead a team of receptionists and ensure top-notch customer service.
- Company: Service-oriented company in vibrant London.
- Benefits: Competitive salary of £42,000 and full-time hours.
- Why this job: Be a key ambassador for clients and enhance your leadership skills.
- Qualifications: Team leadership experience, ideally in a corporate setting.
- Other info: Dynamic office environment with great professional growth opportunities.
The predicted salary is between 42000 - 42000 £ per year.
A service-oriented company in London seeks a Reception Team Leader. This role involves managing a team of receptionists, ensuring outstanding customer service, and acting as a visible ambassador for the clients.
Candidates should have team leadership experience, preferably in a corporate environment. With a salary of £42,000 and full-time hours, this position offers exciting opportunities for professional growth in a dynamic office setting.
Front Desk Team Leader – Customer Experience employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Team Leader – Customer Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Front Desk Team Leader role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, be yourself and let your passion for customer experience shine through. Remember, they want to see how you'd fit into their team.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Front Desk Team Leader – Customer Experience
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your team leadership experience in your application. We want to see how you've successfully managed a team and ensured top-notch customer service in your previous roles.
Be Customer-Centric: Since this role is all about outstanding customer experience, share specific examples of how you've gone above and beyond for clients. We love to see candidates who truly understand the importance of customer satisfaction.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the skills and experiences that match the job description. We appreciate when candidates take the time to connect their background with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Portico
✨Know Your Customer Service Basics
Brush up on your customer service principles and be ready to discuss how you’ve applied them in previous roles. This will show that you understand the importance of outstanding service, which is key for a Front Desk Team Leader.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about challenges you faced and how you motivated your team to achieve great results. This will demonstrate your capability to manage a team of receptionists effectively.
✨Research the Company Culture
Take some time to learn about the company’s values and culture. Being able to align your answers with their ethos will make you stand out as a candidate who truly fits into their environment.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the role and helps you assess if the company is the right fit for you too.
