Front Desk Host & Guest Experience Champion
Front Desk Host & Guest Experience Champion

Front Desk Host & Guest Experience Champion

Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face that welcomes visitors and ensures a fantastic experience.
  • Company: Exciting hospitality services provider in a brand-new law firm space.
  • Benefits: Great pay, holidays, training opportunities, and a supportive work environment.
  • Why this job: Join a dynamic team and make a positive impact on guest experiences.
  • Qualifications: Excellent customer service skills and a passion for hospitality.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 Β£ per year.

A hospitality services provider located in Greater London is seeking a Welcome Host to be the first point of contact for visitors. You will create a welcoming environment in a brand-new law firm space near Moorgate Station. This role requires excellent customer service skills, professionalism, and the ability to thrive in a fast-paced environment.

A rewarding compensation package is included, along with exceptional benefits like holidays and training opportunities.

Front Desk Host & Guest Experience Champion employer: Portico

As a Front Desk Host & Guest Experience Champion at our innovative hospitality services provider in Greater London, you will be part of a dynamic team dedicated to creating memorable experiences for our visitors. We pride ourselves on fostering a supportive work culture that values professional growth, offering extensive training opportunities and a competitive benefits package, including generous holiday allowances. Join us near Moorgate Station and be the welcoming face of our brand-new law firm space, where your contributions will be recognised and rewarded.
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Contact Detail:

Portico Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front Desk Host & Guest Experience Champion

✨Tip Number 1

Make sure to research the company and its values before your interview. Knowing what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service scenarios! Think about how you'd handle different situations at the front desk. This will help you feel more confident and prepared to showcase your skills during the interview.

✨Tip Number 3

Dress to impress! First impressions matter, especially in a hospitality role. Choose an outfit that reflects professionalism while still being comfortable enough to let your personality shine through.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.

We think you need these skills to ace Front Desk Host & Guest Experience Champion

Customer Service Skills
Professionalism
Fast-Paced Environment Adaptability
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Conflict Resolution

Some tips for your application 🫑

Show Your Personality: When you're writing your application, let your personality shine through! We want to see how you can create a welcoming environment, so don’t be afraid to show us your enthusiasm for hospitality.

Highlight Relevant Experience: Make sure to mention any previous roles where you've provided excellent customer service. We love to see how you've thrived in fast-paced environments, so share those experiences with us!

Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention the law firm setting and how your skills align with creating a positive guest experience. It shows us you’re genuinely interested!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Portico

✨Know the Company Inside Out

Before your interview, take some time to research the law firm and its values. Understand their mission and what sets them apart in the hospitality sector. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

✨Showcase Your Customer Service Skills

As a Front Desk Host, your customer service skills are paramount. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your ability to create a welcoming environment and handle fast-paced scenarios.

✨Dress to Impress

First impressions matter, especially in a professional setting like a law firm. Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the role you’re applying for.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.

Front Desk Host & Guest Experience Champion
Portico
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  • Front Desk Host & Guest Experience Champion

    Full-Time
    30000 - 42000 Β£ / year (est.)
  • P

    Portico

    50-100
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