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- Tasks: Support teams in delivering exceptional customer service and a 5* visitor experience.
- Company: Join Portico, a diverse and fun-loving company that values hard work and growth.
- Benefits: Enjoy competitive salary, excellent holiday allowance, pension contributions, and more.
- Why this job: Be the go-to person for clients and make a real impact in a dynamic environment.
- Qualifications: Excellent communication skills and previous customer service experience required.
- Other info: Flexible shifts with opportunities for overtime and personal development.
The predicted salary is between 32742 - 45838 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging. Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
We are on the lookout for a customer service superstar. We have an exciting opportunity for a customer services expert to join our fantastic team. The Mobile Receptionist (Support Team Member) will be supporting our teams in Central London, Hammersmith and Chatham.
The Support Team Member is the go-to person for supporting the day-to-day needs of our clients, delivering an exceptional working environment and a 5* Visitor experience. Supporting the below areas:
- Main Reception/Front Desk
- Executive Client Meeting Suite (internal meeting rooms)
- Back of House (floor management to support the Property Management Team)
- First-Line Technology Support (including basic AV knowledge)
- Events (ad hoc overtime work required)
- Townhall (internal event space)
- Mailroom Operations (regional sites only)
Core to your role will be the ability to form trusted relationships with our client employees. You will work directly with the local Portico teams and Workplaces Services Team, exposed to many aspects of facilities management and responsible for the day-to-day smooth running of our client's flagship offices.
Shifts: 40 hours per week, shifts between 7:00 from Mon-Fri. Salary: £32,742 per annum.
The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive, flexible and have a can-do attitude. The successful candidate must be able to engage with others to create rapport and be able to handle multiple requests simultaneously. Previous experience in a customer service role or front of house role is essential.
What's in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling
Mobile Receptionist in England employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Receptionist in England
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Portico's values and mission. This way, you can show how your personality and work ethic align with their fun and engaging environment.
✨Tip Number 2
Practice your communication skills! As a Mobile Receptionist, you'll need to connect with clients and colleagues alike. Role-play common scenarios with a friend to boost your confidence and ensure you're ready to impress.
✨Tip Number 3
Be proactive during the interview! Ask questions about the team dynamics and how they support each other. This shows you're genuinely interested in being part of their diverse family and ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the amazing perks that come with it!
We think you need these skills to ace Mobile Receptionist in England
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating an engaging work environment!
Tailor Your Application: Make sure to tailor your application specifically for the Mobile Receptionist role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Portico
✨Know the Company Culture
Before your interview, take some time to understand Portico's unique culture. They value hard work, dedication, and a fun working environment. Show that you resonate with these values and can contribute positively to their team.
✨Demonstrate Customer Service Skills
As a Mobile Receptionist, you'll need to showcase your customer service expertise. Prepare examples from your past experiences where you went above and beyond for clients. Highlight your ability to form trusted relationships and handle multiple requests simultaneously.
✨Be Proactive and Flexible
Portico is looking for someone who is proactive and flexible. During the interview, share instances where you've adapted to changing situations or taken initiative in your previous roles. This will demonstrate that you're ready to tackle the dynamic nature of the job.
✨Prepare for Technical Questions
Since the role involves first-line technology support, brush up on basic AV knowledge and any relevant tech skills. Be ready to discuss how you've handled technical issues in the past, as this will show your capability to support the team effectively.
