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- Tasks: Provide top-notch customer care and create lasting impressions for guests and colleagues.
- Company: Join Portico, a diverse and fun-loving team at a leading bank.
- Benefits: Enjoy great holidays, pension contributions, and exclusive discounts.
- Why this job: Be the face of excellence in visitor experience and make a real impact.
- Qualifications: Must have customer service experience and excellent communication skills.
- Other info: Flexible hours with fantastic training and career growth opportunities.
The predicted salary is between 28665 - 28665 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico are currently on the lookout for a Corporate Concierge to join our team based at the corporate offices of a large multi-national bank in Charing Cross. The Concierge team members leave all guests and colleagues with a positive and lasting impression of the bank as the market leader in visitor experience and service excellence. Their key function is to ensure that the highest level of customer care and personal service is provided to all stakeholders including employees, colleagues, visitors, event delegates and VIPs.
Working Hours: 35 hours per week, 7 hour shifts between 12pm-7pm, Mon-Fri
Salary: £28,665 per annum
The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive, flexible and have a can-do attitude. The successful candidate must be able to engage with others to create rapport, and handle multiple requests simultaneously. Previous experience in a customer service role or concierge role is essential.
What’s in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Corporate Concierge employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Concierge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Portico. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your personality! When you get an interview, let your enthusiasm shine through. Remember, they’re looking for someone who fits into their fun and engaging culture, so be yourself and don’t hold back!
✨Tip Number 3
Prepare for those tricky questions! Think about how your previous customer service experience can relate to the role of a Corporate Concierge. Have examples ready that showcase your attention to detail and proactive attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Portico family!
We think you need these skills to ace Corporate Concierge
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating a positive and engaging work environment!
Tailor Your Application: Make sure to tailor your application specifically for the Corporate Concierge role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Portico
✨Know the Company Culture
Before your interview, take some time to understand Portico's unique culture. They value hard work, dedication, and a fun working environment. Show that you resonate with these values and can contribute positively to their team.
✨Demonstrate Your Customer Service Skills
As a Corporate Concierge, exceptional customer service is key. Prepare examples from your previous roles where you went above and beyond for customers. Highlight your ability to handle multiple requests and create rapport with guests.
✨Showcase Your Attention to Detail
Portico is looking for someone with exceptional attention to detail. During the interview, mention specific instances where your keen eye for detail made a difference in your work. This could be anything from managing events to ensuring a seamless guest experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the concierge role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
