At a Glance
- Tasks: Coordinate all meeting room and event bookings for a prestigious financial services client.
- Company: Join Portico, a leading guest services provider in a dynamic corporate environment.
- Benefits: Competitive salary, generous holiday allowance, and industry-leading training opportunities.
- Other info: Great career progression and a chance to build relationships with clients and colleagues.
- Why this job: Be the go-to person for reservations and make a real impact in a fast-paced setting.
- Qualifications: Experience in reservations or events administration with strong organisational skills.
The predicted salary is between 35838 - 35838 £ per year.
Portico is looking for an organised, proactive, and customer-focused Reservations & Events Coordinator to join our team at the London offices of a prestigious global financial services client. This is an exciting opportunity to join one of Portico's flagship accounts, supporting a fast-paced corporate environment where exceptional service, attention to detail, and strong stakeholder management are essential.
About the Role
As the Reservations & Events Coordinator, you will take ownership of all meeting room and event bookings across the client's London office. Acting as the central point of contact for reservation requests, you will ensure bookings are managed efficiently, accurately, and in line with client procedures. Working closely with internal stakeholders, vendors, and the Conference Services team, you will coordinate booking requirements, maximise space utilisation, and ensure a seamless reservations experience for all users. This role is ideal for someone with previous reservations, conference services, or meeting room booking experience who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer service.
What’s in it for You?
- Competitive salary up to £35,838
- Generous holiday allowance
- Pension scheme
- Life assurance
- Enhanced annual leave
- Employee Assistance Programme
- Recommend a Friend bonus scheme
- Retail, travel, and lifestyle discounts
- Industry-leading training and development opportunities
- Career progression within one of the UK’s leading guest services providers
Key Responsibilities
- Manage all meeting room, conference, and event reservations using the client’s booking systems.
- Act as the primary point of contact for booking enquiries and reservation requests.
- Process bookings accurately and within agreed service levels.
- Maximise utilisation of meeting and event spaces through effective diary management.
- Communicate booking confirmations, amendments, and cancellations to stakeholders.
- Coordinate reservation requirements with internal teams and approved vendors.
- Maintain accurate booking records, schedules, and reporting data.
- Support financial administration, including invoice validation and cost allocation.
- Build strong relationships with clients, colleagues, and service partners.
- Ensure all bookings comply with site policies and booking guidelines.
What We’re Looking For
- Previous experience within reservations, conference services, meeting room bookings, or events administration.
- Experience gained within a corporate environment, financial services organisation, law firm, conference venue, or luxury hospitality setting.
- Excellent organisational and administrative skills.
- Strong attention to detail and accuracy.
- Outstanding communication and stakeholder management skills.
- Experience using reservations or room booking systems.
- Good working knowledge of Microsoft Office.
- A proactive, professional, and customer-focused approach.
If you have experience managing reservations within a corporate or hospitality environment and are looking to join a high-profile client account where service excellence is at the heart of everything we do, we’d love to hear from you.
Reservations & Events Coordinator in City of London employer: Portico
Portico is an exceptional employer, offering a dynamic work environment in the heart of London, where you can thrive as a Reservations & Events Coordinator. With a strong focus on employee development, competitive benefits including generous holiday allowances and industry-leading training, Portico fosters a culture of excellence and collaboration, ensuring that every team member feels valued and empowered to grow within one of the UK's leading guest services providers.
