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- Tasks: Welcome guests and manage front of house operations in a dynamic environment.
- Company: Join Portico, a company that values hard work and fun in the workplace.
- Benefits: Enjoy competitive salary, excellent holiday allowance, and ongoing training opportunities.
- Other info: Great career progression opportunities and a supportive team culture await you.
- Why this job: Be the face of the business and create memorable experiences for clients and guests.
- Qualifications: Experience in customer service or hospitality is a plus; strong communication skills are essential.
The predicted salary is between 30000 - 39000 ÂŁ per year.
Central London
£30,000 – £39,000 (depending on experience)
Monday to Friday (40 hours per week, shifts between 07:00–18:00)
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging. We embrace diversity and believe in treating everyone equally, ensuring everyone has the same opportunities to grow, develop and progress in their careers.
What’s in it for you?
- Clear progression opportunities across reception, client services and leadership roles
- Exposure to a premium, corporate environment
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour employee support helpline
- Access to “Choices” – discounts across retail, hotels, cinemas and more
- Ongoing training and development through the Portico Training Academy
The Role
Portico is recruiting for a Receptionist / Client Support Executive to join our team across the UK. This opportunity is open to candidates at all levels, from those starting their career in reception through to experienced client support team members looking for their next step. You will play a key role in delivering a first-class client and guest experience, acting as the face of the business and ensuring every interaction is professional, seamless and memorable.
Key Responsibilities
- Provide a warm, professional and engaging welcome to all visitors and guests
- Manage front of house operations, ensuring a smooth and efficient service
- Coordinate meeting room bookings and support onsite meetings and events
- Respond to queries via email, phone and internal systems
- Support the wider team with administrative and operational tasks
- Maintain exceptional presentation standards across all client-facing areas
About You
We’re looking for individuals who are naturally personable, organised and passionate about delivering excellent service. Experience within reception, front of house, hospitality or customer service is essential. A background in corporate reception or 4/5-star hospitality is highly desirable. Strong communication skills and confidence engaging with a wide range of people are required. The ability to multitask, prioritise and remain calm in a fast-paced environment is crucial. You should be professional, polished and detail-oriented.
Why Apply?
Whether you’re starting out in your career or already an experienced receptionist, this is a fantastic opportunity to join a company that genuinely invests in its people and offers long-term career development.
Receptionist / Client Support Executive (All Levels) in City of London employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Client Support Executive (All Levels) in City of London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the hunt for a Receptionist role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from Portico or any other company, be ready to share why you're the perfect fit for their team. Keep it friendly and engaging – show off that personality!
✨Tip Number 3
Stay active on social media! Follow companies you're interested in, engage with their posts, and join relevant groups. This not only keeps you in the loop but also shows your enthusiasm for the industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist / Client Support Executive (All Levels) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Receptionist / Client Support Executive role. Highlight any relevant customer service or front-of-house experience to show us you’re the perfect fit!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering excellent service and how you align with our unique culture at Portico. Let us know why you want to join our team!
Show Off Your Communication Skills: Since this role involves engaging with a variety of people, make sure your written application showcases your strong communication skills. Keep it clear, concise, and professional – we love a polished presentation!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Portico
✨Know the Company Culture
Before your interview, take some time to research Portico's unique culture. Understand their values around hard work, dedication, and fun in the workplace. This will help you align your answers with what they’re looking for and show that you’re a great fit.
✨Showcase Your People Skills
As a Receptionist / Client Support Executive, your ability to engage with visitors is key. Prepare examples of how you've provided excellent service in previous roles. Think about times when you’ve gone above and beyond to make someone feel welcome or resolved an issue effectively.
✨Demonstrate Organisational Skills
Since the role involves multitasking and managing front-of-house operations, be ready to discuss how you stay organised under pressure. Share specific strategies or tools you use to prioritise tasks and maintain a smooth workflow, especially in busy environments.
✨Ask Insightful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training opportunities at the Portico Training Academy or how they support career progression. This shows your interest in growth and helps you gauge if the company is the right fit for you.