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- Tasks: Welcome guests, manage bookings, and support events in a vibrant law firm.
- Company: Join Portico, a diverse company that values hard work and fun.
- Benefits: Enjoy competitive salary, generous holiday, and fantastic discounts.
- Why this job: Be the face of a leading law firm and build lasting relationships.
- Qualifications: Bubbly personality, excellent people skills, and experience in client services.
- Other info: Flexible hours with great training and career development opportunities.
The predicted salary is between 24000 - 31000 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Overview: Portico are currently recruiting for an Executive Receptionist (Client Support Executive), based at the Cardiff offices of one of the largest law firms in the world.
Responsibilities: As a Client Support Executive, you will work across all areas of the Client Support. From providing a friendly welcome at reception to all visitors and guests, to assisting in booking and facilitating onsite meetings and events. You will also get involved with other ad-hoc daily tasks and requests via email, phone and the service desk app.
Hours: Shifts between 8am-5pm from Mon-Fri, with the flexibility required for occasional early/late shifts.
Salary: £27,810 per annum.
Qualifications: Applicants must have a bubbly personality and excellent people skills, giving them the ability to build long lasting relationships. They will have the ability to work well under pressure, as well as the ability to multi-task and manage their day effectively to balance the needs of visiting guests with room bookings and events management. Experience of delivering 5-star service within a busy corporate or hotel environment is essential. Experience in a client services role and previous experience in a law firm would be advantageous.
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people.
Executive Receptionist in Cardiff employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Receptionist in Cardiff
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Portico. Understand their values and how they treat their employees. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Executive Receptionist, you'll need to be friendly and approachable. Try role-playing with a friend or family member to get comfortable with greeting visitors and handling inquiries. The more relaxed you are, the better you'll come across!
✨Tip Number 3
Show off your multitasking abilities! Think of examples from your past experiences where you've juggled multiple tasks successfully. Be ready to share these stories during your interview to demonstrate that you can handle the busy environment at Portico.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits for the role. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Executive Receptionist in Cardiff
Some tips for your application 🫡
Show Your Personality: We want to see your bubbly personality shine through in your application! Don’t be afraid to let your unique character come across in your writing – it’s all about making that first impression count.
Tailor Your Application: Make sure to tailor your application specifically for the Executive Receptionist role. Highlight your experience in client services and any relevant skills that match the job description, so we can see why you’re the perfect fit!
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate well-structured responses that get straight to the point, showcasing your ability to communicate effectively – a key skill for this role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Portico
✨Show Off Your People Skills
As an Executive Receptionist, your ability to connect with people is key. During the interview, make sure to highlight your experience in building relationships and providing excellent service. Share specific examples of how you've made guests feel welcome or resolved issues effectively.
✨Demonstrate Your Multitasking Abilities
The role requires juggling multiple tasks, so be prepared to discuss how you manage your time and priorities. Bring up instances where you've successfully handled busy periods, such as managing room bookings while assisting guests, to showcase your organisational skills.
✨Embrace the Company Culture
Portico values a fun and engaging work environment, so let your personality shine through! Be enthusiastic about the role and express how you align with their culture of hard work and dedication. This will show that you're not just looking for a job, but a place where you can thrive.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle real-life situations, like dealing with difficult guests or last-minute changes to meetings. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
