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For Companies At a Glance
- Tasks: Be the friendly face of our law firm, welcoming visitors and assisting with meetings.
- Company: Join a prestigious hospitality firm known for its 5-star service.
- Benefits: Enjoy a competitive salary, training opportunities, and a Recommend a Friend Bonus.
- Why this job: Make a difference by providing exceptional service in a dynamic environment.
- Qualifications: Excellent people skills and a bubbly personality are essential.
- Other info: Great opportunity for career growth in a supportive team.
The predicted salary is between 16686 - 18834 £ per year.
A hospitality firm is seeking an Executive Receptionist (Client Support Executive) for their Cardiff office. The role involves providing a welcoming reception for visitors, assisting with meeting facilitation, and fulfilling various daily tasks.
Candidates should possess excellent people skills, a bubbly demeanor, and experience in delivering exceptional service.
This position offers a competitive salary of £27,810 annually and comes with additional benefits like training opportunities and a Recommend a Friend Bonus Scheme.
Client Support Exec — 5-Star Reception, Law Firm (Cardiff) employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Exec — 5-Star Reception, Law Firm (Cardiff)
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and what makes them tick. This way, when you walk in for that interview, you can show them you're not just another candidate but someone who genuinely gets what they're about.
✨Tip Number 2
Practice your people skills! Since this role is all about providing exceptional service, think of scenarios where you’ve gone above and beyond for a customer. Share those stories during your interview to showcase your bubbly personality and commitment to client satisfaction.
✨Tip Number 3
Dress to impress! You want to reflect the professional yet welcoming vibe of a law firm. Choose an outfit that’s smart but still lets your personality shine through. Remember, first impressions count!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Support Exec — 5-Star Reception, Law Firm (Cardiff)
Some tips for your application 🫡
Show Off Your People Skills: In your application, let us know about your experience in dealing with people. Share specific examples where you’ve provided exceptional service or created a welcoming atmosphere. We love to see that bubbly personality shine through!
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight any relevant experience in hospitality or reception work, and connect it back to the skills we’re looking for. It shows us you’re genuinely interested in joining our team.
Be Professional Yet Friendly: While we want to see your friendly side, remember to keep your application professional. Use a clear format, check for typos, and maintain a polite tone. This reflects the kind of service we expect at our reception!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Portico
✨Show Off Your People Skills
As a Client Support Executive, your ability to connect with people is key. During the interview, be sure to highlight your experience in customer service and share specific examples of how you've made visitors feel welcome in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess how you handle various situations at the reception. Think about times when you had to manage difficult clients or multitask under pressure. Practising these scenarios will help you respond confidently.
✨Dress to Impress
First impressions matter, especially in a hospitality role. Make sure to dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and understand the importance of presentation.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
