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For Companies At a Glance
- Tasks: Be the friendly face of our client services, helping clients with their queries.
- Company: Join a leading financial services firm in vibrant Cambridge.
- Benefits: Enjoy a competitive salary, generous holiday, pension contributions, and life insurance.
- Why this job: Make a difference by providing outstanding service and creating memorable experiences.
- Qualifications: Must be friendly, organised, and have a proactive customer service mindset.
- Other info: This is a 6-month maternity cover role with potential for growth.
The predicted salary is between 27400 - 28400 £ per year.
A client in the financial services industry is hiring for a Guest Services Host in Cambridge. This role involves being the first point of contact for queries and providing outstanding service to clients.
Candidates should be friendly with a strong focus on customer service, organizational skills, and a proactive attitude.
The position offers a salary of £28,840 and comes with excellent benefits such as generous holiday allowance, pension contributions, and life insurance. This is a 6-month maternity leave cover contract.
Guest Experience Host & Front Desk Champion in Cambridge employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host & Front Desk Champion in Cambridge
✨Tip Number 1
Make sure to research the company and its values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations as a Guest Experience Host. This will help you feel more confident and prepared when those questions come up during the interview.
✨Tip Number 3
Don’t forget to showcase your organisational skills! Bring examples of how you've managed tasks or projects in the past, especially if they relate to providing excellent service. It’s all about proving you can keep things running smoothly.
✨Tip Number 4
Finally, apply through our website! We want to see your application and help you land this role. Plus, it’s a great way to stay updated on any other opportunities that might pop up in the future.
We think you need these skills to ace Guest Experience Host & Front Desk Champion in Cambridge
Some tips for your application 🫡
Show Your Friendly Side: When writing your application, let your personality shine through! We want to see how friendly and approachable you are, as this role is all about making clients feel welcome. Use a warm tone and share any relevant experiences that highlight your customer service skills.
Highlight Your Organisational Skills: Make sure to mention any past experiences where you've demonstrated strong organisational skills. We love candidates who can juggle multiple tasks while keeping everything running smoothly. A well-structured application will show us you’re the right fit for the role!
Be Proactive in Your Approach: In your written application, showcase your proactive attitude. Share examples of times when you took the initiative to solve a problem or improve a process. This will help us see that you’re not just waiting for things to happen, but actively making them happen!
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Portico
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service principles. Be ready to share examples of how you've handled difficult situations or gone above and beyond for a client. This shows you understand the importance of outstanding service, which is key for a Guest Experience Host.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, think of specific instances where you've successfully managed multiple tasks or prioritised effectively. Bring these examples to the table during your interview to demonstrate that you can handle the fast-paced environment of a front desk.
✨Be Proactive in Your Approach
Employers love candidates who take initiative. Prepare questions that show you're thinking ahead about the role and the company. For instance, ask about how they measure guest satisfaction or what challenges they face in providing excellent service. This will highlight your proactive attitude.
✨Dress the Part and Be Friendly
First impressions matter, especially in a client-facing role. Dress smartly and maintain a friendly demeanour throughout the interview. A warm smile and positive energy can go a long way in showcasing your suitability for a position that revolves around guest experience.
