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For Companies At a Glance
- Tasks: Welcome guests, manage night audits, and provide top-notch customer service.
- Company: Leading boutique hotel in Greater London with a focus on elite guest experiences.
- Benefits: Competitive salary, excellent holiday allowance, and pension scheme.
- Why this job: Join a dynamic team and create memorable experiences for guests every night.
- Qualifications: Exceptional customer service skills and strong communication abilities.
- Other info: Perfect for those who thrive in a fast-paced, high-end hospitality environment.
The predicted salary is between 17672 - 17672 £ per year.
A leading hospitality provider in Greater London is seeking a Night Receptionist for a boutique corporate hotel. Responsibilities include:
- Greeting guests
- Managing night audits
- Addressing customer needs with exceptional service
The ideal candidate will excel in high-end customer service, possess strong communication skills, and be adaptable. This role offers a salary of £29,453 per annum and includes benefits like excellent holiday allowance and a pension scheme.
Boutique Hotel Night Receptionist - Elite Guest Service employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Hotel Night Receptionist - Elite Guest Service
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about exceptional guest service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Be ready to showcase your adaptability. Think of examples from your past experiences where you had to think on your feet or handle unexpected situations, as this will demonstrate your ability to thrive in a dynamic environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Boutique Hotel Night Receptionist - Elite Guest Service
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight your experience in high-end customer service. We want to see how you've gone above and beyond for guests in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Night Receptionist role.
Tailor Your Application: Make sure to customise your application to reflect the specific responsibilities mentioned in the job description. Show us that you understand what it takes to manage night audits and address customer needs effectively.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Portico
✨Know Your Guests
Familiarise yourself with the hotel’s clientele and their expectations. Research what high-end customer service looks like in a boutique setting, so you can demonstrate your understanding of elite guest service during the interview.
✨Showcase Your Communication Skills
Prepare to discuss examples of how you've effectively communicated with guests in previous roles. Use specific scenarios where your communication made a difference, as this will highlight your ability to address customer needs.
✨Be Ready for Situational Questions
Expect questions that assess your adaptability and problem-solving skills. Think of past experiences where you had to think on your feet or handle unexpected situations, and be ready to share those stories.
✨Highlight Your Night Audit Experience
If you have experience with night audits, make sure to mention it! If not, brush up on what they entail and express your willingness to learn. This shows your commitment to the role and readiness to take on responsibilities.
