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- Tasks: Be the friendly face that guests and colleagues rely on for impeccable service.
- Company: Join Portico, a diverse and fun-loving team that values hard work and growth.
- Benefits: Enjoy competitive pay, great holiday allowance, and access to exclusive discounts.
- Why this job: Make meaningful connections while working in dynamic environments across Birmingham.
- Qualifications: Bring a positive attitude, excellent communication skills, and high-end customer service experience.
- Other info: Flexible hours with opportunities for training and career development.
The predicted salary is between 11 - 16 £ per hour.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Do you like to be known as the person that people can rely on? Do you create rapport with your guests and colleagues? Do you have a passion for delivering impeccable service? If so, stop and take notice. As you have just found your dream job!
Portico are adding to our mobile team of Receptionists who help to satisfy Portico’s daily staffing needs across the portfolio of one of our most prestigious clients. We are on the lookout for an empowered, organised, and flexible Receptionist for the team.
Hours: 0 hours contract, varying shifts between 8am-5:30pm from Mon-Fri
Salary: £13.45 per hour
Please note that the successful candidate will be required to travel to multiple client site locations in Birmingham.
Qualifications:
- The ideal candidate must have a "can do" attitude and a big, friendly smile.
- Applicants must be able to communicate clearly in person, over the phone and via email.
- Adaptability and flexibility are essential as you will need to perform a plethora of duties in residential, corporate and hospitality environments.
- Your ability to engage with people on all levels to build rapport is a must-have skill.
- High-end customer service experience is essential, preferably within a hotel or corporate environment.
Benefits:
- Excellent holiday allowance
- Pension contributions, Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Receptionist in Birmingham employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that receptionist role at Portico.
✨Tip Number 2
Be ready for the unexpected! Since this role involves travelling to various client sites, make sure you’re flexible and adaptable. Show off your 'can do' attitude during interviews – it’s what Portico is all about!
✨Tip Number 3
Practice your people skills! As a receptionist, building rapport is key. Try role-playing scenarios with friends to boost your confidence in engaging with guests and colleagues alike.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Portico right there, making it super easy for us to connect.
We think you need these skills to ace Receptionist in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off that big, friendly smile in your words. Remember, we’re all about creating rapport and delivering impeccable service.
Tailor Your Application: Make sure to tailor your application to the role of Receptionist. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: We appreciate clarity! When you’re writing your application, keep it clear and to the point. Use simple language and avoid jargon. This will help us understand your qualifications and experiences without any confusion.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like how we like to keep things at Portico!
How to prepare for a job interview at Portico
✨Show Your Personality
Portico values a friendly and engaging atmosphere, so let your personality shine during the interview. Share anecdotes that highlight your ability to build rapport with guests and colleagues, as this will demonstrate your fit for their unique culture.
✨Demonstrate Flexibility
Since the role requires adaptability across various environments, be prepared to discuss times when you've successfully handled unexpected changes or challenges. This will show that you can thrive in the dynamic settings Portico operates in.
✨Highlight Customer Service Experience
Make sure to emphasise your high-end customer service experience, especially if it’s from a hotel or corporate background. Prepare specific examples of how you’ve gone above and beyond to deliver impeccable service, as this aligns perfectly with what Portico is looking for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the company and the role. Inquire about their training opportunities or how they support employee growth, which shows you’re keen on developing your career with them.
