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- Tasks: Welcome visitors, manage bookings, and assist with meetings and events.
- Company: Portico, a diverse and fun-loving multinational law firm.
- Benefits: Great holiday allowance, pension contributions, and discounts on high street retailers.
- Why this job: Join a supportive team where your hard work is recognised and rewarded.
- Qualifications: Passionate, hardworking, and excellent customer service skills required.
- Other info: Flexible hours with opportunities for training and career growth.
The predicted salary is between 14600 - 14600 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico are currently recruiting for an Executive Receptionist (Client Support Executive), based at our Birmingham Multinational Law Firm offices. As a Client Support Executive, you will work across all areas of the Client Support. From providing a friendly welcome at reception to all visitors and guests, to assisting in booking and facilitating onsite meetings and events. You will also get involved with other ad-hoc daily tasks and requests via email, phone and the service desk app.
Some of the duties expected of you are:
- Create & maintain bookings via Condeco
- Greet Clients & Colleagues
- Liase with Catering & Facility Teams
- Consistently maintain excellent standards
- Manage Parking System
- Prepare name badges
- Prepare and maintain Meeting rooms throughout the day
If this sounds like you – please apply today!
Hours: 21 hours a week / Tues - Thurs
Salary: £14,600
Applicants will need to be passionate, hardworking, ambitious, punctual and able to deliver excellent customer service.
What’s in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Client Support Executive in Birmingham employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Executive in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Portico's values and how they treat their employees. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Client Support Executive, you'll be the face of the company. Role-play common scenarios with friends or family to get comfortable with greeting clients and handling inquiries. The more you practice, the more confident you'll feel!
✨Tip Number 3
Be ready to showcase your multitasking abilities! In your interview, share examples of how you've successfully managed multiple tasks at once. This will demonstrate that you can handle the diverse responsibilities of the role, from managing bookings to liaising with different teams.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to highlight your passion for the role and the company right from the start!
We think you need these skills to ace Client Support Executive in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating a vibrant and engaging workplace!
Tailor Your Application: Make sure to tailor your application specifically for the Client Support Executive role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our unique culture and support our clients effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us that you’re keen on joining our team at Portico. We can’t wait to hear from you!
How to prepare for a job interview at Portico
✨Know the Company Culture
Before your interview, take some time to research Portico's unique culture. Understand their values around hard work, dedication, and diversity. This will help you align your answers with what they’re looking for and show that you’re a great fit for their team.
✨Showcase Your Customer Service Skills
As a Client Support Executive, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients or colleagues. This will demonstrate your passion and ability to deliver top-notch service.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, like managing bookings or greeting clients. Think through potential scenarios in advance and be ready to discuss your thought process and problem-solving skills during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how the team collaborates on events. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
