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For Companies At a Glance
- Tasks: Assist in running a corporate hotel and oversee Reception and Housekeeping teams.
- Company: Portico specializes in guest services for businesses, with over 15 years of experience.
- Benefits: Enjoy holiday allowance, pension, life insurance, and discounts at top retailers.
- Why this job: Join a vibrant community that values hard work, fun, and exceptional customer service.
- Qualifications: Experience in high-end customer service or hotel supervisory roles is essential.
- Other info: Flexible shifts, training opportunities, and a supportive work environment await you!
The predicted salary is between 25800 - 36300 £ per year.
Job Description
- Holiday allowance and Enhanced annual leave.
- Pension.
- Life insurance.
- Recommend a Friend Bonus Scheme.
- Thank you voucher scheme.
- 24-hour private helpline for employees, providing counselling & information services.
- Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Award winning Training Academy that provides excellent training and development opportunities for our people.
- Eyecare scheme
AMRT1_UKCT
Assistant Front of House Manager employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front of House Manager
✨Tip Number 1
Familiarize yourself with Portico's unique culture and values. Understanding their emphasis on exceptional customer service and teamwork will help you align your approach during the interview process.
✨Tip Number 2
Highlight your supervisory experience in high-end customer service or hotel roles. Be prepared to discuss specific examples of how you've successfully managed teams and improved guest experiences.
✨Tip Number 3
Demonstrate your organizational skills by preparing a plan for how you would manage budgets and oversee daily operations. This shows that you're proactive and ready to take on the responsibilities of the role.
✨Tip Number 4
Practice your communication skills, both verbal and written. Being able to articulate your thoughts clearly and effectively will be crucial in this role, especially when liaising with other service providers.
We think you need these skills to ace Assistant Front of House Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Assistant Front of House Manager. Highlight your relevant experience in customer service and team management in your application.
Tailor Your CV: Customize your CV to reflect your supervisory experience in high-end customer service or hotel roles. Emphasize your skills in communication, organization, and budget management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for exceptional customer service and your ability to lead a team. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Portico
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for exceptional customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for guests in previous roles.
✨Demonstrate Leadership Skills
As an Assistant Front of House Manager, you'll need to showcase your ability to lead and motivate a team. Prepare to discuss your supervisory experience and how you’ve successfully managed teams in high-pressure environments.
✨Be Prepared with Financial Acumen
Since managing budgets is part of the role, be ready to talk about your experience with financial management. Bring examples of how you've effectively handled budgets or improved financial performance in past positions.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might also want to prepare for questions that assess your communication style and how you build rapport with different stakeholders.
