At a Glance
- Tasks: Manage a portfolio of residential properties and deliver exceptional service to landlords.
- Company: Join Portico, a leading London property agency with a focus on innovation and customer care.
- Benefits: Enjoy competitive salary, generous holiday allowance, and access to 24/7 virtual GP services.
- Other info: Be part of a supportive team that values diversity and excellence in the industry.
- Why this job: Kickstart your career in real estate with opportunities for growth and professional development.
- Qualifications: Passion for customer service, strong organisational skills, and effective communication abilities.
The predicted salary is between 31000 - 43400 £ per year.
Location: Stratford
Salary: £31,000 OTE inclusive of commission
About Portico: Portico Estate Agents is a leading London-based property agency, offering expert sales, lettings, and property management services. Acquired by the broader LRG in 2021, we benefit from the strength and resources of one of the UK’s largest property groups while maintaining our local expertise and customer‑focused approach. At Portico, we are committed to delivering exceptional service, innovative solutions, and career growth opportunities for our team.
Job Summary and Key Responsibilities:
As a Property Manager you will be tasked with managing a large portfolio of residential lettings properties; delivering a fast, effective, and professional service that we promise to deliver to our Landlords. The environment is fast paced, and you need to be conscientious, hardworking, and driven to produce results. The position is permanent and will provide opportunity to the right candidate to progress to a senior position in one of London’s leading estate agencies.
Duties will include:
- Managing a portfolio of properties in the local area.
- Organising & conducting property visits.
- Organising safety inspections in line with legislation and flagging up remedial works.
- Reporting back to landlords and arranging any necessary remedial work.
- Dealing promptly and courteously with all communications from landlords, tenants and contractors.
- Responding quickly to urgent maintenance issues and dealing with potential dangers associated with a property in a timely manner.
- Negotiating tenancy renewals, collecting rent and dealing with late payments.
- Processing end of tenancy check outs, liaising with utility companies, letting offices and client accounts departments.
- Running monthly reports.
Skills required:
- Be passionate about delivering exceptional customer service.
- Have strong organisational and time management skills.
- Have the ability to work under pressure and towards deadlines.
- Have strong communication skills and confidence in building rapport with a variety of stakeholders.
What we can offer you:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Supportive and collaborative team environment.
Benefits:
- Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
- Regular awards & incentives for Top Achievers.
- Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
- Structured training & support.
Portico, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate industry.
Property Manager employer: Portico Property Limited
Portico Estate Agents is an exceptional employer located in Stratford, offering a dynamic work environment that fosters career growth and professional development. With a strong commitment to employee well-being, we provide access to a 24/7 virtual GP, generous holiday allowances, and a supportive team culture that celebrates achievements. Join us to be part of a leading property agency where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager
✨Tip Number 1
Get to know the company inside out! Research Portico and understand their values, services, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to property management. Think about how you would handle specific situations, as this will demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Property Manager role. Highlight your customer service experience and any relevant property management skills to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how you can contribute to our team at Portico. Keep it concise but engaging!
Showcase Your Organisational Skills:As a Property Manager, being organised is key. In your application, mention specific examples of how you've successfully managed multiple tasks or projects in the past. We love to see that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Portico Property Limited
✨Know Your Portfolio
Before the interview, take some time to research Portico and their property management approach. Familiarise yourself with their portfolio and be ready to discuss how you would manage properties effectively, ensuring you can demonstrate your understanding of the local market.
✨Showcase Your Customer Service Skills
As a Property Manager, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for clients. This will show that you’re not just about managing properties but also about building strong relationships with landlords and tenants.
✨Demonstrate Organisational Skills
The role requires strong organisational and time management skills. Be ready to discuss how you prioritise tasks and manage multiple responsibilities. You could even share a specific instance where your organisational skills led to a successful outcome in a previous job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face as a Property Manager, such as dealing with urgent maintenance issues or negotiating tenancy renewals, and prepare your responses to showcase your proactive approach.
