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For Companies At a Glance
- Tasks: Welcome visitors and clients, manage meeting rooms, and handle switchboard duties.
- Company: Join Portico, a diverse company that values hard work and fun in the workplace.
- Benefits: Enjoy great holiday allowance, pension contributions, and access to discounts on retailers and services.
- Why this job: Be part of a vibrant team in a stunning location with opportunities for personal growth.
- Qualifications: Customer service experience is essential; a positive attitude and flexibility are key.
- Other info: Training and development opportunities available through our Training Academy.
The predicted salary is between 25000 - 32000 £ per year.
Receptionist – London
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico are on the lookout for a Receptionist based with our team at a law firm in London Bridge.
The role of our Receptionist is to deliver an exceptional welcome to our visitors and clients at this lovely site in a spectacular location with panoramic views of London and the City.
Working with another Receptionist and a Supervisor, the role consists of a mix of meet and greet, switchboard, as well as booking and managing meeting rooms.
Shift pattern: 40 hours a week, 8 hour shifts between 7:30am-6pm
Salary: £29,539
Qualifications
We are looking for bright and effervescent personalities, big smiles and a customer focused approach.
They must be willing to go above and beyond to create exceptional experience for our clients. The ideal candidate must be flexible, and they will be the go-to person for anything for the client and visitors.
Customer service experience is essential, preferably within a high-end environment.
Experience with Audio Visual services is desirable.
Additional Information
What\’s in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Receptionist - London employer: Portico Corporate Reception Management
Contact Detail:
Portico Corporate Reception Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - London
✨Tip Number 1
Make sure to showcase your customer service experience during the interview. Think of specific examples where you went above and beyond for a client, as this aligns perfectly with what Portico is looking for.
✨Tip Number 2
Familiarize yourself with the law firm's environment and culture. Understanding their values and how they operate will help you connect better with the team and demonstrate that you're a great fit.
✨Tip Number 3
Prepare to discuss your flexibility and adaptability. Since the role requires working in shifts and managing various tasks, showing that you can handle changing situations will be a big plus.
✨Tip Number 4
If you have any experience with Audio Visual services, be sure to mention it! Even if it's not a requirement, it could set you apart from other candidates and show your willingness to contribute to the team.
We think you need these skills to ace Receptionist - London
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Portico's unique culture. Highlight your alignment with their values of hard work, dedication, and a fun, engaging work environment in your application.
Tailor Your CV: Make sure your CV reflects your customer service experience, especially in high-end environments. Emphasize any relevant skills that demonstrate your ability to create exceptional experiences for clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your bright personality and customer-focused approach. Use specific examples from your past experiences to illustrate how you can go above and beyond for clients.
Highlight Flexibility and Teamwork: In your application, mention your flexibility and ability to work well in a team. Since the role involves collaboration with another Receptionist and a Supervisor, it's important to convey your teamwork skills.
How to prepare for a job interview at Portico Corporate Reception Management
✨Show Your Personality
As a Receptionist, your personality is key! Make sure to showcase your bright and effervescent nature during the interview. A big smile and a friendly demeanor can go a long way in making a great first impression.
✨Highlight Customer Service Experience
Since customer service experience is essential for this role, be prepared to discuss your previous roles where you provided exceptional service. Share specific examples of how you went above and beyond for clients or customers.
✨Demonstrate Flexibility
The ideal candidate must be flexible, so be ready to talk about times when you adapted to changing situations or took on additional responsibilities. This will show that you can handle the dynamic environment of a law firm.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage client interactions. Think of situations where you had to deal with difficult clients or unexpected challenges, and how you resolved them.
